Reviews (232)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting conversion rates and revenue through post-purchase and abandoned cart emails. It offers customizable templates, automated follow-ups, referral programs, and upselling features. The app is praised for its ease of use, intuitive interface, and seamless Shopify integration. Merchants appreciate the exceptional customer support, responsiveness, and proactive assistance, enhancing their experience with the app.

Edited October 19, 2018

Using Spently has helped Annmarie Skin Care leverage more revenue, even with a narrow attribution window. Plus, the team has been helpful in a total redesign of our transactional emails, to ensure a sleek customer experience. Ours has been great, by the way, living up to the White Glove claim. Definitely recommend!

Annmarie Skin Care
United States
About 2 years using the app
May 27, 2022

Nice App, good service from support team. Simple and effective. We deal directly with Tina and she's always prompt and helpful.

POWERCUT®
Ireland
Almost 2 years using the app
June 24, 2021

Always helpful, and go above and beyond to make sure we are satisfied! Tina went out of her way to analyze our account and redesign our templates to maximize CTR. Thanks, again!

Gin Amber Beauty - 100% Natural
United States
Almost 2 years using the app
June 26, 2019

This app is great. They set up all my emails how I liked them and just a few weeks in and already generating great revenue for us. Customer Service is also great, whenever I have an issue or want to change something I can email them and get a response within minutes. Looking forward to the future and seeing how great this can work.

Viper Tec
United States
Almost 2 years using the app
September 28, 2023

Jumping into UpOrder was a solid decision. It's straightforward to use, and our post-purchase email game has seriously leveled up. And speaking of leveling up, Tina from their team is awesome. If you're considering UpOrder, I'd say it's worth a shot.

Texas Standard
United States
Over 1 year using the app
UpOrder replied September 29, 2023

We're overjoyed to receive your fantastic review for our app (and for Tina!). Thank you for your support and for being an advocate for our product.

Edited June 9, 2021

We've been super happy with Spently ever since we added it to our store. We've generated way more revenue with Spently than we anticipated, and the cost has paid back in spades.

Euro Flowers
Canada
Over 1 year using the app
April 3, 2018

What a great tool. We were able to drastically improve the standard shopify emails with the excellent Spently templates and, more importantly, build out some robust follow-up email campaigns that can be triggered by all sorts of ecommerce activities. I was really impressed by the capabilities and integrations.

Flagandanthemdevelopment
United States
Over 1 year using the app
Edited July 15, 2021

It would be nice if I could customize the design elements in the email even more, that way it would be completely seamless with our shops marketing emails.

Asher + Rye
United States
Over 1 year using the app
Edited December 4, 2016

Fantastic app. I've been using it for a year with no complaints and it continues to get better. https://axelsltd.com/

Stirling Shoes
United States
Over 1 year using the app
January 10, 2019

We've used the app to make our Shopify customer notification emails look and feel on brand. It works perfectly, and we're super happy with the results. Would highly recommend.

Wolf & Moon
United Kingdom
Over 1 year using the app