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I'm not sure I've ever left a review for anything for, but this app and the team that supports it deserves one! Its easy to setup, easy to use, and it works. I had a few missing features- printing labels from the app, and scheduling a pickup- and Ruben got back to me very quicky (1hr or less) to fix my issues and set us up for a successful product launch day. Thanks! I'll continue to use!
Very happy with the help of the support team so far! They emailed with me back & forth to help me configure the Dashboard and connect it to my Shopify Store
The app is very streamlined and saves our business a lot of time with processing orders and the support staff is very helpful, Ruben Miller especially. I would definitely consider this app if you end up feeling stuck in shipping processes.
First of all, they did a one on one meeting with me to get everything setup and working flawlessly. Secondly, it didn't cost anything nor did I need to upgrade my Shopify plan. I am using a basic legacy plan and it still works. You don't need Premium Shopify, you don't need a paid app. This works and all of my negotiated rates are in there. Amazing service by the App team developers here.
This app works really fast and made our everyday life much easier :)
The support is also very quick in answering our questions. Thank you very much :)
I have been using this app for awhile now. It works great for us! I would recommend this app to anyone trying to streamline their UPS shipping within Shopify.
Hello,
thank you for your message.
You've opened up 4 tickets and every single ticket has been answered a couple of times.
Since the issue has been resolved, you're using the Dashboard on a daily base. Please get back to us since we've tried to reach back to you numerous times to check in and see if there is anything else missing for your label creation workflow.
The customer service on this app is ten times better than what I was getting with Shopify. Thank you Ruben and team!! I absolutely love your level of service. Cheers ;)
This app works awesome, and saves us a lot of time.
App connects quickly to Shopify, you can work with rules so that the correct UPS service is connected to the different shipping methods in your store.
Automatically puts the orders on fullfilled after the label is printed, tracking right in the Shopify orders dashboard.
We had one issue that we could not print from the dashboard directly to our label printer, but one ticket and maybe 1 hour later that was added to our account, and we can now print the labels directly from the dashboard.
Super easy and very happy with this!
Fast customer support. The app is simple but works great. We use it in orders that require to be divided into more than 1 box/label.
This app is fantastic! It has all the features we wanted and is simple to use. Support is very responsive.