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I had issue printing the ZPL format labels, I setup a call with the support team, they gave a solution and within 15 minutes I was able to print labels. Thank you.
The only shipping app that has all UPS capabilities for your Shopify store with an excellent support. Highly recommend if you use UPS!
Great app and great customer service. Ruben helpt me out very well. Really professional. Just what i needed.
I don't usually leave reviews but when the team reached out to ask about leaving a review I just had to.
The UPS app has, first of all, made my life easier, I used to use UPS.com which is so time-consuming and a legacy system which would not integrate with Shopify and CSV input let me down multiple times. This app helps me ship orders really quickly and has put an end to data input! I tried a few other apps for UPS integration and none of them worked well for me.
Secondly, the support team has been amazing. Questions have been answered quickly and they've taken my feedback and implemented new features to make the shipping process even better. This is just awesome.
Lastly, It's free! App fees can add up over the year and great to have a fantastic app that's free!
Thanks you
One of Shopify's best apps, take the UPS experience to next level. Top-Notch Customer Service with almost instant replies.
I initially had some reservations about using the UPS app in Shopify, but all my concerns were promptly addressed by Ruben from UPS. His helpful email guidance (such as how to input poly mailer dimensions correctly) made all the difference in my decision to give UPS a try. In the past, I relied all my shipping on USPS. However, it seems like UPS offers slightly better rates for bulkier shipments. So I'm excited to test out UPS for my upcoming shipments!
ok - Ruben is the absolute BEST! I had originally downloaded the app and couldn't get any printers to show (we use a Zebra GC420d). So I uninstalled the app and reinstalled it hoping this would help. One thing lead to another and the app got really messed up.
Ruben helped fix all the issues I had created by uninstalling and reinstalling the app multiple times. App now works great!
If you have any issues with your printer not being found, do not uninstall the app - simply send support a message and they will walk you through a quick process to get everything synced!
I would highly recommend this app if you want to use your own UPS shipping account with Shopify.
Thanks again Ruben - you are the very best! This app is a partner of UPS.
The support team is really helpful and fast. They configured the app according to our needs. 100% recommended.
We requested adjustments in the development of the platform, which became super practical in its use.
The tireless team in carrying out all the necessary adjustments.
The ease and speed of communication is noteworthy given that everything was done in record time.
I highly recommend.
Great support and quick replies from the team. will recommend this if you need a UPS dashboard!