Rezensionen (94)
Anpassen
-
Nach Bewertung
This Free app from UPS saved me from the pain of using so many shipping apps. The apps simply works all the time. The best feature of this app is that it will create a Commercial Invoice for all international shipments automatically as soon as label is printed. All the features in the app dashboard are easier to navigate. Best of all, they provided me with the best support, which is so quick even for all technical questions. Thanks Ruben!!! All the labels are printed with order number on it, the tracking details will be automatically updated to shopify and to customer, the tracking updates goes to customer directly from UPS in respective multiple languages and If the shipping methods in Shopify are automatically mapped to the methods in this UPS App Dashboard, then that would be an incredible feature and removes confusion for those who would want to use multiple shipping companies. If you use only UPS, then no problem at all.
I've had an excellent experience with the UPS Shipping (Official) app on our Shopify store. This application is a game changer - it's impressively user-friendly and far more intuitive than navigating the UPS website itself. Its standout feature is the effortless shipping process, made possible by directly pulling all necessary data from Shopify. This seamless integration has made our work remarkably efficient.
However, the absolute jewel in the crown is the phenomenal customer service provided by Ruben. His exceptional support has not only made the technical aspects of the app more accessible, but his consistently prompt responses, friendly demeanour, and willingness to go the extra mile have been invaluable.
The fact that this application is available for free only adds to its appeal. Without a doubt, it's the best solution we've found for generating shipping labels efficiently. I would highly recommend the UPS Shipping (Official) app to anyone in the e-commerce business. A big thank you to Ruben and the UPS team for delivering such an outstanding service!
Easy to implement! And customer support is great. Help us all the way to make sure all worked as it should.
So far this has been great. App works great and the customer service by Ruben is particularly great. Extremely fast, clear and thorough, I've gotten an answer to all my questions – often within minutes!
Excellent customer support. They respond quickly and resolve your issues. The only thing I haven't figured out yet is how the "UPS rules" work. I suggest updating the videos available on YouTube as they are outdated and adding more new tutorials. Thank you.
Not working at all, keep on crashing, tried several times to uninstall it and doing it on several browser ... same issue
*** Updated review ***
After writing my 1 star review, I've been contacted very quickly by the support.
I was lucky enough to be understood and helped by the VERY efficient : Yassir Kaissoumi and I am happy to write his name here so other people can refer to him to have a good, quick and efficient solution.
We fixed my issue in the next 24h.
I don't give a 5 stars because of the original experience and because the process is definitely not user friendly and system messages are confusing leading to mistakes (what happened here in this case).
I still had a couple of issues in particular with being able to see all my orders in may Shopify app, and this evening it is finally correct.
I really am thankful for the quality of the service provided after my bad review and I encourage people to ask for support because it is a good quality one.
The application works perfectly. Highly reccomended!
Ruben of the Support Team also solved a problem I had by printing the labels with a thermal printer not directly supported by ups.
Service is top notch.
Ruben is the best!!! Great support team. And oww yeah! This app makes your life much easier ! easy setup and also auto generating invoices for worldwide orders.
Great service with Ruben, he helps me a lot with my many questions.
Im very satisfied, thank for the great help :)