Rezensionen (97)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
13. Oktober 2024

WE HAD AN ISSUE WITH NOT BEING ABLE TO CONNECT WITH OUR UPS DASHBORAD THROUGH OUR SHOPIFY APP. BUT WITH A LITTLE HELP FROM THE SUPPORT TEAM WE GOT IT FIXED AND ALL BACK RUNNING SMOOTHLY.
THANKS FOR YOUR GREAT SUPPORT

DAWL Diet Co.
Vereinigtes Königreich
Fast 2 jahre mit der App
26. November 2024

App works great! Support is fast. I had a few suggestions for improvement, and they've added it to roadmap.

Keep up the good work! :)

Teddy and Wool
Niederlande
8 monate mit der App
11. September 2024

This app is good and the support is very helpful. Started off with several issues but these were resolved quickly by the support team. Once set up correctly, it is very quick to book shipments and saves me alot of time.

There are still some things that could be improved and introduced including:

-Removing orders from the 'orders' section when they have already been fulfilled in Shopify (e.g. when fulfilled by another shipping provider).
-Also it would be really helpful to have some sort of self service returns portal for customers to submit return requests and use the UPS shipping rates. This would really help and encourage me to use the integration more for returns (I currently use another 3rd party app for returns).

Lanuuk
Vereinigtes Königreich
Etwa 2 monate mit der App
12. November 2024

Had an issue with importing orders from Shopify, got a quick help from the UPS team and everything was running smoothly shortly after.

Cycling Sina Shop
Deutschland
3 monate mit der App
20. September 2024

I've not been using the app very long, but so far I've had a good experience with it and customer support was extremely helpful in resolving the one issue I had.

Hadean Press
Vereinigtes Königreich
22 tage mit der App
4. September 2024

Great support, helped me responsively with an account issue

Fishem
Italien
8 monate mit der App
28. November 2024

I had an issue as my orders had not been uploaded to UPS dashboard through our shopify app. Ruben from support team was amzing and solved the issue at no time.

Thank you for amazing customer service and support!!

InfinityJools
Griechenland
Etwa 5 stunden mit der App
19. Juli 2024

Its been really easy to install and operate. The customer service are very responsive. Very happy so far

Edge Only
Irland
Etwa ein monat mit der App
22. November 2024

fantastic support

Chesapeake Crab Connection
Vereinigte Staaten
3 tage mit der App
3. Juni 2024

Super fast support response every time I've encountered an issue with the app. 100% recommend

Materia Rica
Spanien
8 monate mit der App