Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
Fecha de modificación: 31 de julio de 2023

I initially had some reservations about using the UPS app in Shopify, but all my concerns were promptly addressed by Ruben from UPS. His helpful email guidance (such as how to input poly mailer dimensions correctly) made all the difference in my decision to give UPS a try. In the past, I relied all my shipping on USPS. However, it seems like UPS offers slightly better rates for bulkier shipments. So I'm excited to test out UPS for my upcoming shipments!

eDart Shop
Estados Unidos
3 meses usando la aplicación
Fecha de modificación: 23 de mayo de 2023

I've had an excellent experience with the UPS Shipping (Official) app on our Shopify store. This application is a game changer - it's impressively user-friendly and far more intuitive than navigating the UPS website itself. Its standout feature is the effortless shipping process, made possible by directly pulling all necessary data from Shopify. This seamless integration has made our work remarkably efficient.

However, the absolute jewel in the crown is the phenomenal customer service provided by Ruben. His exceptional support has not only made the technical aspects of the app more accessible, but his consistently prompt responses, friendly demeanour, and willingness to go the extra mile have been invaluable.

The fact that this application is available for free only adds to its appeal. Without a doubt, it's the best solution we've found for generating shipping labels efficiently. I would highly recommend the UPS Shipping (Official) app to anyone in the e-commerce business. A big thank you to Ruben and the UPS team for delivering such an outstanding service!

Norrviva
Suecia
12 días usando la aplicación
26 de junio de 2023

Agree with all other feedback to date. the app significantly reduces our processing time (compared to ups.com website) and reduces opportunity for human error copying from one system to another. We can continue to manage growth in-house for a greater period, before taking the leap to 3PL support. Rubens support has been fantastic with a refreshing approach, listening to customers needs and making instant improvements to the system if needed, most unexpected for a large company such as UPS, can't recommend highly enough.

PLANTEM®️ by Marshy Ridge Ltd
Reino Unido
24 días usando la aplicación
20 de julio de 2023

We requested adjustments in the development of the platform, which became super practical in its use.
The tireless team in carrying out all the necessary adjustments.
The ease and speed of communication is noteworthy given that everything was done in record time.
I highly recommend.

Be & Care
Portugal
3 meses usando la aplicación
13 de mayo de 2023

great app and great support, always answered my tickets within 24 hours and problems were solved quickly, thanks

CSTech
Portugal
9 meses usando la aplicación
1 de junio de 2023

Ruben is amazing! He responded so quickly to all my questions and got me up and running in two days, with my very specific requirements!
This has honestly saved us so much time, I'd definitely recommend trying this app!

Munks and Me - Nursery Wallpaper
Reino Unido
Alrededor de 2 meses usando la aplicación
18 de diciembre de 2023

Sehr guter Support, einfache Anbindung, bisher läuft alles gut.

Schmitts Bioweine
Alemania
Alrededor de 1 mes usando la aplicación
7 de julio de 2023

The app works just like it should. I had problems printing my labels and they fixed it. They are also considering my recommendations for rule adjustments to make it function better. All this without an extra payment for service. Plus my rates are better!!!!

Sutherland's Bicycle Shop Aids
Estados Unidos
25 días usando la aplicación
25 de agosto de 2023

Ruben consistently provides us with effective solutions to our problems. His advice is prompt and valuable, helping us overcome the issues we face. We greatly appreciate his assistance and support. Thank you, Ruben!

Larchives
Reino Unido
9 meses usando la aplicación
22 de mayo de 2023

Ruben has solved my problems.
Thank you very much for everything, it works perfectly, also the modification of settings in Shopify was helpful

PIERRE HARDY
Francia
Alrededor de 2 meses usando la aplicación