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The UPS eCommerce team has been incredibly helpful and fast in replying to our inquiries. We asked for a certain function in our dashboard allowing us to create multiple rules for a more automated workflow. Ruben and his team produced results the very next day.
Excellent quick responses and efficient solutions everytime.
The app is very straight forward, easy to link your accounts and Ruben provides quick support when needed!
This app is fully linked to Shopify and save us a lot of time + This app is very easy to set up and use + The support by Ruben is first class : Very fast reply + Accurate solution + always an email to check the solution
The UPS Shipping Dashboard plugin has been a reliable tool for managing my shipping needs. The dashboard is intuitive and provides all the essential features to streamline order fulfillment.
The customer support team, particularly Ruben, has been exceptional. They resolved my issue quickly and ensured everything was running smoothly within a short timeframe. Their professionalism and efficiency truly stand out.
Highly recommend this plugin for anyone looking for a seamless integration with Shopify and top-notch customer service!
For the past five years, we had been using the ShippyPro application for generating our shipping labels.
We decided to try UPS's native application, and we couldn't be more satisfied.
The app is user-friendly, seamlessly integrated with Shopify, and easily customizable to fit our needs. We requested an additional feature (package weight transfer), and it was implemented within 48 hours.
Whenever we needed assistance, Ruben responded immediately, guiding us step by step and ensuring our issue was resolved before letting go.
Congratulations to the team!
10/10 support setting up the app. all features you need.
Rápidos, atentos y con seguimiento. Como todo lo que hace UPS. Ruben Miller fue el técnico que me ayudo, impecable. La aplicación claramente sigue en desarrollo pero incluso en esta etapa es muchísimo mas fácil que usar la pagina web y mas con el servicio técnico que poseen.
We have been using the UPS Shipping Dashboard for a little over 2 years now and have had ZERO issues when it comes to managing and creating labels for our shipments. The automatic shipping details make every order quick and concise, alongside the automatic fulfillment.
Any questions we did have for customer service were answered promptly, and with clear, easy-to-follow directions. I would highly suggest to use the app for any and all UPS shipments through Shopify!
The support I received was above and beyond my expectations, especially with Rueben. I needed to update web pages with UPS and effected my UPS app in Shopify and my customers were unable to place orders. Reaching out for support and he (Rueben) was there to offer assistance and most instances, corrected the issues. I would highly recommend!!!!