Avis (107)
Affiner
-
Par note
Great customer service and the app works great ... hope they can create a sub-users account @ Highly recommended !!!
This app has massively helped us streamline shipping items with UPS. In just a few clicks you can create a label, as the address from each order automatically flows in from Shopify. We managed to set up the postage labels to print with our Dymo 4XL. You can also set it so a specific shipping option on Shopify corresponds with a shipping option in this app, but we always change this ourselves. The shipping options on the app are slightly confusing, apart from the "Standard" one. For example, Next Day option is named as "UPS Worldwide Saver / Express Saver", which is what the customer sees when they get tracking. As the "UPS Express" is the faster Next Day option which costs more. At this moment I believe you are also not able to mark the order for pickup, you have to drop it off at an Access Point etc.
Overall this is a very useful app, which will save you so much time. Support is very quick to reply and is making the app better all the time...
I'm not sure I've ever left a review for anything for, but this app and the team that supports it deserves one! Its easy to setup, easy to use, and it works. I had a few missing features- printing labels from the app, and scheduling a pickup- and Ruben got back to me very quicky (1hr or less) to fix my issues and set us up for a successful product launch day. Thanks! I'll continue to use!
Fast customer support. The app is simple but works great. We use it in orders that require to be divided into more than 1 box/label.
The only shipping app that has all UPS capabilities for your Shopify store with an excellent support. Highly recommend if you use UPS!
Great app and great customer service. Ruben helpt me out very well. Really professional. Just what i needed.
I don't usually leave reviews but when the team reached out to ask about leaving a review I just had to.
The UPS app has, first of all, made my life easier, I used to use UPS.com which is so time-consuming and a legacy system which would not integrate with Shopify and CSV input let me down multiple times. This app helps me ship orders really quickly and has put an end to data input! I tried a few other apps for UPS integration and none of them worked well for me.
Secondly, the support team has been amazing. Questions have been answered quickly and they've taken my feedback and implemented new features to make the shipping process even better. This is just awesome.
Lastly, It's free! App fees can add up over the year and great to have a fantastic app that's free!
Thanks you
Very happy with the help of the support team so far! They emailed with me back & forth to help me configure the Dashboard and connect it to my Shopify Store
I initially had some reservations about using the UPS app in Shopify, but all my concerns were promptly addressed by Ruben from UPS. His helpful email guidance (such as how to input poly mailer dimensions correctly) made all the difference in my decision to give UPS a try. In the past, I relied all my shipping on USPS. However, it seems like UPS offers slightly better rates for bulkier shipments. So I'm excited to test out UPS for my upcoming shipments!
This app is fantastic! It has all the features we wanted and is simple to use. Support is very responsive.