UPS Shipping (Official)

We started using UPS Shipping Dashboard because of the better integration provided by this App to Shopify. Setup was straight forward. Orders are faster to process as it picks them up from Shopify and fulfils them back to Shopify with tracking once processed. Saved multiple steps for our order processing team. Any minor setup issues we had; their support team sorted them. In fact, support is top notch all round, small functionality issues were fixed or improved in hours. They have even taken on-board a few suggestions to add functionality that will mean faster ways of dealing with customer service issue from our side. If you have UPS & Shopify, UPS Shipping Dashboard is great.

The integration with Shopify works really well, and Ruben from the customer service is helpful and responsive, and always willing to assist with any issues.

Ruben is the BEST! Thank you for all your support.

Integration has made our life easier. Thank you to UPS for this free service. I've tried to use a lot of shipping apps before, but none of them worked so well. If you need such an application, this application is for you.

Absolutely fantastic customer service. Very happy to be working with UPS. I had a printing problem which they resolved immediately.

Great app, easy to set up, good Shopify integration (vice versa) and creating shipping labels is a breeze. I use the app for a week now, the few questions that I had and asked through the support button, were answered very fast and adequate. The most 'difficult' thing to do was creating a UPS account which I didn't have yet .

I will use the app only for international shipping labels from The Netherlands to mainly the USA, Canada and Australia, and so far this works without flaws, and with good shipping rates (much better than the rates through for instance the Sendcloud app).

If I had one improvement wish (for now), it would be the possibility to add more products to the automatically created commercial invoice (I sometimes add a free product to a parcel), without having to adjust a Shopify order.

This Free app from UPS saved me from the pain of using so many shipping apps. The apps simply works all the time. The best feature of this app is that it will create a Commercial Invoice for all international shipments automatically as soon as label is printed. All the features in the app dashboard are easier to navigate. Best of all, they provided me with the best support, which is so quick even for all technical questions. Thanks Ruben!!! All the labels are printed with order number on it, the tracking details will be automatically updated to shopify and to customer, the tracking updates goes to customer directly from UPS in respective multiple languages and If the shipping methods in Shopify are automatically mapped to the methods in this UPS App Dashboard, then that would be an incredible feature and removes confusion for those who would want to use multiple shipping companies. If you use only UPS, then no problem at all.

I've had an excellent experience with the UPS Shipping (Official) app on our Shopify store. This application is a game changer - it's impressively user-friendly and far more intuitive than navigating the UPS website itself. Its standout feature is the effortless shipping process, made possible by directly pulling all necessary data from Shopify. This seamless integration has made our work remarkably efficient.

However, the absolute jewel in the crown is the phenomenal customer service provided by Ruben. His exceptional support has not only made the technical aspects of the app more accessible, but his consistently prompt responses, friendly demeanour, and willingness to go the extra mile have been invaluable.

The fact that this application is available for free only adds to its appeal. Without a doubt, it's the best solution we've found for generating shipping labels efficiently. I would highly recommend the UPS Shipping (Official) app to anyone in the e-commerce business. A big thank you to Ruben and the UPS team for delivering such an outstanding service!

Easy to implement! And customer support is great. Help us all the way to make sure all worked as it should.

So far this has been great. App works great and the customer service by Ruben is particularly great. Extremely fast, clear and thorough, I've gotten an answer to all my questions – often within minutes!

the service is very wonderful and the service manager is extremly kind.
Guide us to apply the app step by step and explain very clearly.
Strongly remommended.