리뷰 (94)

전체 평점
4.5
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 10월 13일

WE HAD AN ISSUE WITH NOT BEING ABLE TO CONNECT WITH OUR UPS DASHBORAD THROUGH OUR SHOPIFY APP. BUT WITH A LITTLE HELP FROM THE SUPPORT TEAM WE GOT IT FIXED AND ALL BACK RUNNING SMOOTHLY.
THANKS FOR YOUR GREAT SUPPORT

DAWL Diet Co.
영국
앱 사용 기간 거의 2년
2024년 11월 12일

Had an issue with importing orders from Shopify, got a quick help from the UPS team and everything was running smoothly shortly after.

Cycling Sina Shop
독일
앱 사용 기간 3개월
2024년 9월 4일

Great support, helped me responsively with an account issue

Fishem
이탈리아
앱 사용 기간 8개월
2024년 9월 11일

This app is good and the support is very helpful. Started off with several issues but these were resolved quickly by the support team. Once set up correctly, it is very quick to book shipments and saves me alot of time.

There are still some things that could be improved and introduced including:

-Removing orders from the 'orders' section when they have already been fulfilled in Shopify (e.g. when fulfilled by another shipping provider).
-Also it would be really helpful to have some sort of self service returns portal for customers to submit return requests and use the UPS shipping rates. This would really help and encourage me to use the integration more for returns (I currently use another 3rd party app for returns).

Lanuuk
영국
앱 사용 기간 대략 2개월
2024년 9월 20일

I've not been using the app very long, but so far I've had a good experience with it and customer support was extremely helpful in resolving the one issue I had.

Hadean Press
영국
앱 사용 기간 22일
2024년 7월 19일

Its been really easy to install and operate. The customer service are very responsive. Very happy so far

Edge Only
아일랜드
앱 사용 기간 대략 1개월
2024년 6월 3일

Super fast support response every time I've encountered an issue with the app. 100% recommend

Materia Rica
스페인
앱 사용 기간 8개월
2024년 5월 30일

Very happy with the help of the support team so far! They emailed with me back & forth to help me configure the Dashboard and connect it to my Shopify Store

luckygirlstudio.com
벨기에
앱 사용 기간 대략 1개월
2024년 6월 22일에 편집됨

could not connect account

The Wellness Stop
미국
앱 사용 기간 대략 1개월
답글 United Parcel Service, Inc. (“UPS”)개 2024년 5월 22일

Hello,

we've been trying to reach back to you 5 times but did not hear back from you. Please communicate with us so that we better understand your use case and if this can be handled with this App. Currently it seems like you're not producing any online orders but more through the Shopify POS in your brick&mortar store.

We're also trying to schedule an onboarding call with you to understand the scenario better and provide solutions.

Please get back to us on upsplugins@ecommerce.help

We'd appreciate the collaboration!

2024년 4월 9일

Good app, supper fast support!

Adria Store
독일
앱 사용 기간 1년 초과