Omtaler (94)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 90 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
Redigert 22. juni 2024

could not connect account

The Wellness Stop
USA
Rundt 1 måned bruker appen
United Parcel Service, Inc. (“UPS”) svarte 22. mai 2024

Hello,

we've been trying to reach back to you 5 times but did not hear back from you. Please communicate with us so that we better understand your use case and if this can be handled with this App. Currently it seems like you're not producing any online orders but more through the Shopify POS in your brick&mortar store.

We're also trying to schedule an onboarding call with you to understand the scenario better and provide solutions.

Please get back to us on upsplugins@ecommerce.help

We'd appreciate the collaboration!

9. april 2024

Good app, supper fast support!

Adria Store
Tyskland
Over 1 år bruker appen
22. februar 2024

The app works pretty good, sometimes it has some errors, but the customer service is great (if you get Ruben specially) good app to use

Fab Pub Shop
Storbritannia
8 dager bruker appen
25. januar 2024

Just quick and easy help! :)

Die Gasfachfrau GmbH
Tyskland
Rundt 1 år bruker appen
15. mai 2024

Excellent performance from support staff!

verum vinum
Tyskland
12 dager bruker appen
16. februar 2024

As far as customer service goes, UPS has shown great effort in responding on time and dealing with the issue, along with following up to help & guide.

Hommix UK
Storbritannia
4 dager bruker appen
22. februar 2024

Great service fast and effective réponse helps in all domains and solve all my problems appretiated

Baettage
Sveits
2 dager bruker appen
9. april 2024

TOP! So easy to work.

Pacifique Sud
Portugal
Rundt 2 måneder bruker appen
Redigert 21. februar 2024

Support ist schnell und super.

Legal Power
Tyskland
3 måneder bruker appen
United Parcel Service, Inc. (“UPS”) svarte 28. desember 2023

@Legalpower thank you for your review. We've tried to get in contact through our support channel with you in approx. 3 different Tickets. Unfortunately we're not receiving any reply from you. We saw that you're actively using the App and that you're creating every day shipping labels successfully since the 14th of December 2023

Please reach back to us via a support ticket so that we can verify with you if everything is okay or if you're missing a feature to make the Dashboard even more productive for you.

We're looking forward to your response!

1. april 2024

awesome

Orbsoul
Canada
9 dager bruker appen