UPS Shipping (Official) , 52 vurderinger
Not working at all, keep on crashing, tried several times to uninstall it and doing it on several browser ... same issue
*** Updated review ***
After writing my 1 star review, I've been contacted very quickly by the support.
I was lucky enough to be understood and helped by the VERY efficient : Yassir Kaissoumi and I am happy to write his name here so other people can refer to him to have a good, quick and efficient solution.
We fixed my issue in the next 24h.
I don't give a 5 stars because of the original experience and because the process is definitely not user friendly and system messages are confusing leading to mistakes (what happened here in this case).
I still had a couple of issues in particular with being able to see all my orders in may Shopify app, and this evening it is finally correct.
I really am thankful for the quality of the service provided after my bad review and I encourage people to ask for support because it is a good quality one.
This is app is okay but you should edit the design to make it clearer (especially for the order list and order shipment creation) and, most importantly, add the following feature:
Download PDF SHIPPING RECEIPT --> I don't mean the invoice for the customer, I mean the receipt of the shipment from UPS with all the costs and details of the shipment, this is possible through ups.com in the shipment preferences, but not with this app unfortunately, and now I have to go to the ups.com and download them from there, which is a loss of time which could be avoided.