UPS Shipping (Official)

great app!

I had an issue as my orders had not been uploaded to UPS dashboard through our shopify app. Ruben from support team was amzing and solved the issue at no time.

Thank you for amazing customer service and support!!

Had an issue with importing orders from Shopify, got a quick help from the UPS team and everything was running smoothly shortly after.

I need help logging into the app and activating my shipping. I am in the UAE and everything was sent via email. My problem is not solved yet.

Very happy with the help of the support team so far! They emailed with me back & forth to help me configure the Dashboard and connect it to my Shopify Store

El soporte funciona Muy bien y responden bastante rápido

Great App, and great Support Team. It might look a bit a segue at first, but with a little Time and the helpful Tips of the Support Team, everything works flawless.

First of all, they did a one on one meeting with me to get everything setup and working flawlessly. Secondly, it didn't cost anything nor did I need to upgrade my Shopify plan. I am using a basic legacy plan and it still works. You don't need Premium Shopify, you don't need a paid app. This works and all of my negotiated rates are in there. Amazing service by the App team developers here.

Ruben consistently provides us with effective solutions to our problems. His advice is prompt and valuable, helping us overcome the issues we face. We greatly appreciate his assistance and support. Thank you, Ruben!

Not working at all, keep on crashing, tried several times to uninstall it and doing it on several browser ... same issue

*** Updated review ***

After writing my 1 star review, I've been contacted very quickly by the support.
I was lucky enough to be understood and helped by the VERY efficient : Yassir Kaissoumi and I am happy to write his name here so other people can refer to him to have a good, quick and efficient solution.

We fixed my issue in the next 24h.
I don't give a 5 stars because of the original experience and because the process is definitely not user friendly and system messages are confusing leading to mistakes (what happened here in this case).

I still had a couple of issues in particular with being able to see all my orders in may Shopify app, and this evening it is finally correct.

I really am thankful for the quality of the service provided after my bad review and I encourage people to ask for support because it is a good quality one.

This app has massively helped us streamline shipping items with UPS. In just a few clicks you can create a label, as the address from each order automatically flows in from Shopify. We managed to set up the postage labels to print with our Dymo 4XL. You can also set it so a specific shipping option on Shopify corresponds with a shipping option in this app, but we always change this ourselves. The shipping options on the app are slightly confusing, apart from the "Standard" one. For example, Next Day option is named as "UPS Worldwide Saver / Express Saver", which is what the customer sees when they get tracking. As the "UPS Express" is the faster Next Day option which costs more. At this moment I believe you are also not able to mark the order for pickup, you have to drop it off at an Access Point etc.

Overall this is a very useful app, which will save you so much time. Support is very quick to reply and is making the app better all the time...

Shipping with UPS through Shopify wouldn't have been feasible without this app. Best thing is the support, that not only reacts immediately, but also automatically finds the best possible solution for each required step in the process.

Great customer service and fast reply. Ruben helped a lot and promised to work on modifications for our extra requests.

Great app and great customer service. Ruben helpt me out very well. Really professional. Just what i needed.

Top Support und unheimlich schnelle Bugfixes oder Anpassungen.
Integration und Nutzung des Dashboards sind Top!