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The UPS eCommerce team has been incredibly helpful and fast in replying to our inquiries. We asked for a certain function in our dashboard allowing us to create multiple rules for a more automated workflow. Ruben and his team produced results the very next day.
Excellent quick responses and efficient solutions everytime.
The app is very straight forward, easy to link your accounts and Ruben provides quick support when needed!
Rápidos, atentos y con seguimiento. Como todo lo que hace UPS. Ruben Miller fue el técnico que me ayudo, impecable. La aplicación claramente sigue en desarrollo pero incluso en esta etapa es muchísimo mas fácil que usar la pagina web y mas con el servicio técnico que poseen.
10/10 support setting up the app. all features you need.
Great application and fantastic technical support! Answers fast and are very helpful!
UPS Support really works, Ruben helped me with connecting two stores to one account, so I am completely satisfied with this app and can recommend it for sure.
dosent work at all, dosent show at checkout, nothing
Hello,
thank you for using the App. The UPS Dashboard app does not support displaying rates in the Checkout. The Dashboard works in a way that it synchronizes your orders from your Shopify store to the Dashboard. On the Dashboard you can in bulk create labels, return labels, use paperless invoice, schedule pickups and many more features.
We provide another App for displaying UPS Checkout Rates in Shopify. In order to use this you have to have a Shopify Plus, Advanced or Growth plan.
Please reach out to us at upsplugins@ecommerce.help so that we can guide, support and onboard you.
Thank you
Team ecommerce.help
Great support from Ruben who helped us solve an issue after UPS migrated to OAuth 2.0
The support I received was above and beyond my expectations, especially with Rueben. I needed to update web pages with UPS and effected my UPS app in Shopify and my customers were unable to place orders. Reaching out for support and he (Rueben) was there to offer assistance and most instances, corrected the issues. I would highly recommend!!!!