Recensioner (94)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 22 juni 2024

could not connect account

The Wellness Stop
USA
Ungefär en månad användning av appen
United Parcel Service, Inc. (“UPS”) svarade 22 maj 2024

Hello,

we've been trying to reach back to you 5 times but did not hear back from you. Please communicate with us so that we better understand your use case and if this can be handled with this App. Currently it seems like you're not producing any online orders but more through the Shopify POS in your brick&mortar store.

We're also trying to schedule an onboarding call with you to understand the scenario better and provide solutions.

Please get back to us on upsplugins@ecommerce.help

We'd appreciate the collaboration!

9 april 2024

Good app, supper fast support!

Adria Store
Tyskland
Mer än ett år användning av appen
22 februari 2024

The app works pretty good, sometimes it has some errors, but the customer service is great (if you get Ruben specially) good app to use

Fab Pub Shop
Storbritannien
8 dagar användning av appen
25 januari 2024

Just quick and easy help! :)

Die Gasfachfrau GmbH
Tyskland
Ungefär ett år användning av appen
15 maj 2024

Excellent performance from support staff!

verum vinum
Tyskland
12 dagar användning av appen
16 februari 2024

As far as customer service goes, UPS has shown great effort in responding on time and dealing with the issue, along with following up to help & guide.

Hommix UK
Storbritannien
4 dagar användning av appen
22 februari 2024

Great service fast and effective réponse helps in all domains and solve all my problems appretiated

Baettage
Schweiz
2 dagar användning av appen
9 april 2024

TOP! So easy to work.

Pacifique Sud
Portugal
Ungefär 2 månader användning av appen
Redigerat 21 februari 2024

Support ist schnell und super.

Legal Power
Tyskland
3 månader användning av appen
United Parcel Service, Inc. (“UPS”) svarade 28 december 2023

@Legalpower thank you for your review. We've tried to get in contact through our support channel with you in approx. 3 different Tickets. Unfortunately we're not receiving any reply from you. We saw that you're actively using the App and that you're creating every day shipping labels successfully since the 14th of December 2023

Please reach back to us via a support ticket so that we can verify with you if everything is okay or if you're missing a feature to make the Dashboard even more productive for you.

We're looking forward to your response!

1 april 2024

awesome

Orbsoul
Kanada
9 dagar användning av appen