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Quick response and Ruben Miller fixed the issue swiftly! Very grateful. Thank you!
Good app, supper fast support!
The app works pretty good, sometimes it has some errors, but the customer service is great (if you get Ruben specially) good app to use
Just quick and easy help! :)
I need help logging into the app and activating my shipping. I am in the UAE and everything was sent via email. My problem is not solved yet.
Hello,
we've tried to reach out to you a couple of times with different email address. We've also tried to schedule calls with you with one of our onboarding specialist but you did not reach back.
Please get back to us by writing us to upsplugins@ecommerce.help or opening up a ticket on https://ecommerce.help
could not connect account
Hello,
we've been trying to reach back to you 5 times but did not hear back from you. Please communicate with us so that we better understand your use case and if this can be handled with this App. Currently it seems like you're not producing any online orders but more through the Shopify POS in your brick&mortar store.
We're also trying to schedule an onboarding call with you to understand the scenario better and provide solutions.
Please get back to us on upsplugins@ecommerce.help
We'd appreciate the collaboration!
Excellent performance from support staff!
As far as customer service goes, UPS has shown great effort in responding on time and dealing with the issue, along with following up to help & guide.
Great service fast and effective réponse helps in all domains and solve all my problems appretiated
TOP! So easy to work.