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First time I am volunteering to leave a review. I guess I have been super lucky to have Ruben as my main contact. He has solved a few of the issues I had when setting up and after the set up too, even when I needed to reimport orders I had deleted. Always super quick and super polite. Honestly, if he was in London, I would hire him right away to join my team! Thanks Ruben!
Great customer service and fast reply. Ruben helped a lot and promised to work on modifications for our extra requests.
I had the best customer service experience with Yassir (Belgium). He was clear, patient, and very knowledgeable. I was so stressed prior to the call, about shipping in Canada and to the States because it is all so new to me. But now, I feel saved from the stress of watching endless youtube videos to find answers. He walked me through every step and sent me some links that will help me get an account manager. I'm truly happy to have such a great person like Yassir to help me out! (long but I needed to pour out my heart)
the service is very wonderful and the service manager is extremly kind.
Guide us to apply the app step by step and explain very clearly.
Strongly remommended.
Top Support und unheimlich schnelle Bugfixes oder Anpassungen.
Integration und Nutzung des Dashboards sind Top!
Reuben's app support is very thorough.
App works most of the time.
UPS customer service is awful. High % of Mail goes missing or is up to 2 weeks late
Ruben consistently provides us with effective solutions to our problems. His advice is prompt and valuable, helping us overcome the issues we face. We greatly appreciate his assistance and support. Thank you, Ruben!
great app and great support, always answered my tickets within 24 hours and problems were solved quickly, thanks
Great customer service and the app works great ... hope they can create a sub-users account @ Highly recommended !!!
Great app to automate the shipping process with UPS. The support is great and helps you with all your needs!