UPS Shipping (Official) , 22 reviews
- 100% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars
One of Shopify's best apps, take the UPS experience to next level. Top-Notch Customer Service with almost instant replies.
I had the best customer service experience with Yassir (Belgium). He was clear, patient, and very knowledgeable. I was so stressed prior to the call, about shipping in Canada and to the States because it is all so new to me. But now, I feel saved from the stress of watching endless youtube videos to find answers. He walked me through every step and sent me some links that will help me get an account manager. I'm truly happy to have such a great person like Yassir to help me out! (long but I needed to pour out my heart)
I don't usually leave reviews but when the team reached out to ask about leaving a review I just had to.
The UPS app has, first of all, made my life easier, I used to use UPS.com which is so time-consuming and a legacy system which would not integrate with Shopify and CSV input let me down multiple times. This app helps me ship orders really quickly and has put an end to data input! I tried a few other apps for UPS integration and none of them worked well for me.
Secondly, the support team has been amazing. Questions have been answered quickly and they've taken my feedback and implemented new features to make the shipping process even better. This is just awesome.
Lastly, It's free! App fees can add up over the year and great to have a fantastic app that's free!
So far this has been great. App works great and the customer service by Ruben is particularly great. Extremely fast, clear and thorough, I've gotten an answer to all my questions – often within minutes!
Ruben is the best!!! Great support team. And oww yeah! This app makes your life much easier ! easy setup and also auto generating invoices for worldwide orders.
The only shipping app that has all UPS capabilities for your Shopify store with an excellent support. Highly recommend if you use UPS!
Shipping with UPS through Shopify wouldn't have been feasible without this app. Best thing is the support, that not only reacts immediately, but also automatically finds the best possible solution for each required step in the process.
Ruben is the BEST! Thank you for all your support.
Integration has made our life easier. Thank you to UPS for this free service. I've tried to use a lot of shipping apps before, but none of them worked so well. If you need such an application, this application is for you.
We have been using the app for a few weeks and it's great! All UPS orders sync through. Input the dimensions and weight, rate shipping and then create the label. There are still a few issues with the app, for example when choosing UPS Next Day service, we can only choose the more expensive one. We have also not been able to use our Dymo label printer yet. This is something we are looking into. As this is a fairly new app, I am sure more updates will come.
This Free app from UPS saved me from the pain of using so many shipping apps. The apps simply works all the time. The best feature of this app is that it will create a Commercial Invoice for all international shipments automatically as soon as label is printed. All the features in the app dashboard are easier to navigate. Best of all, they provided me with the best support, which is so quick even for all technical questions. Thanks Ruben!!! All the labels are printed with order number on it, the tracking details will be automatically updated to shopify and to customer, the tracking updates goes to customer directly from UPS in respective multiple languages and If the shipping methods in Shopify are automatically mapped to the methods in this UPS App Dashboard, then that would be an incredible feature and removes confusion for those who would want to use multiple shipping companies. If you use only UPS, then no problem at all.