UPS Shipping (Official)

UPS Shipping (Official)

Pricing
Free to install. Additional charges may apply.
Highlights
Popular with businesses in United States
Rating
4.7 (84)

Easy and Efficient Shipping Automation with UPS eCommerce Shipping Dashboard

Connect your Shopify Store to all UPS Services you use or want to use. Manage your orders, shipments, shipping labels and much more. Sync orders, print shipping labels in bulk, track shipments and more to reduce your time spent shipping and increase your time spent growing. Sync all your channels, warehouses, inventory and create workflows with powerful features like split order, package size matching and much more.

Connect your Shopify Store to all UPS Services you use or want to use. Manage your orders, shipments, shipping labels and much more. Sync orders, print shipping labels in bulk, track shipments and more to reduce your time spent shipping and increase your time spent growing. Sync all your channels, warehouses, inventory and create workflows with powerful features like split order, package size matching and much more. more
  • Connect to the UPS services you use or want to use without building APIs.
  • Sync orders, print shipping labels, bulk printing, shipping tracking & more.
  • Sync channels, inventory and create powerful workflows.
  • Highly Responsive Dashboard Chat Support included
  • Set up shipment and sender defaults to save time.
Highlights
Popular with businesses in United States

Launched

August 23, 2022 · Changelog

Languages

English

Works with

WooCommerce, BigCommerce, Etsy

Pricing

Free to install

Fees for the actual shipping costs will be charged through your UPS account(s)

All charges are billed in USD.

Reviews (84)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 27, 2024

If you are an IOSS-registered business, this app is currently unworkable, useless and you should avoid it. The software mis-declares commercial invoice details and values to customs/ups brokerage for international shipments (and this is meant to be an official app?) and then customs subsequently incorrectly charge our customers import tax and fees we have already paid via our IOSS intermediary!

This Issue with the data they are providing UPS has been highlighted to the developers of the app on multiple occasions, with clear evidence of issues, even specifically detailing where we can see why issues are happening, and yet no resolution nor constructive feedback has been provided to date. It is totally unacceptable.

If you are not IOSS registered or don't send any packages to the E.U then perhaps this issue won't affect you or your customers. But if you are like us, this app and the data it sends to UPS is completely useless and will cost you and lose you customers. This is a fact. We can provide the evidence of failure after failure. Overcharging after overcharging and no one could care less.

Avoid at all costs.

Eden Ashram
United Kingdom
Over 1 year using the app
June 3, 2024

Super fast support response every time I've encountered an issue with the app. 100% recommend

Materia Rica
Spain
8 months using the app
July 15, 2024

Be aware that this app is NOT UPS or an official UPS app, despite its name.

I wasted A LOT of time installing and setting it up, only to find out they can't provide labels for some UPS services, including Ground Saver and SurePost.

That's fine, but it needs to be stated in the description here or at the least on the app itself, as many businesses in the U.S. use these services.

The Mala Market
United States
19 days using the app
United Parcel Service, Inc. (“UPS”) replied July 17, 2024

Hello,

thank you for your message.

You're always free to reach out to our Customer Support that is available 24/7 to request information before spending a lot of time and letting us know the requirements you have from the very first message. UPS is offering a lot of services and we're happy to add them based on merchant requests.

As I explained in the ticket you've opened up with us this App initially targeted the European market and we're slowly expanding the offerings to global UPS Services.

Furthermore I've also shared with you the information that we are an official UPS app since we're listed on ups.com https://www.ups.com/de/de/business-solutions/expand-your-online-business/ecommerce-plug-ins.page

May 7, 2024

The app is very streamlined and saves our business a lot of time with processing orders and the support staff is very helpful, Ruben Miller especially. I would definitely consider this app if you end up feeling stuck in shipping processes.

Air Voel
Canada
About 2 months using the app
May 30, 2024

Very happy with the help of the support team so far! They emailed with me back & forth to help me configure the Dashboard and connect it to my Shopify Store

luckygirlstudio.com
Belgium
About 1 month using the app

Support

United Parcel Service, Inc. (“UPS”) can answer any questions you have about UPS Shipping (Official).

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