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Thank God, a company that understands that sometimes you need a little tech support where you don't have to wait 2 days to "hopefully" receive some feedback from the developer. I went through 4 of these cross sell apps before it got here and got so upset with the other developers because they had this sort of "tough sh*t" attitude if you need help. I contacted this developer and they were more than willing to help. After a 5 minute phone call I was good to go. The app is pretty easy and works well. I wish it had bulk editing. But I give 5 stars for service. Rare in this business. Thank you! -Heartbreaker Guitars Las Vegas
Thank you so much for such a fantastic feedback :)
App works amazing.
Simple for adjusting and adding the products.
Gives you everything this kind of app needs to give.
Zooomy team support is great, quick and effective.
Plugin suddenly crashed? ? The entire module on the product page can't display the picture at first, and then the entire module disappears directly. There is no way to try to re-insert it. I have checked that the package fee has been paid, and it is currently in use. Please contact us after seeing it! ! I can't get into the interface of this plugin configuration at all! ! Update: I can't find the entry to send you email feedback, the plugin is still unavailable, what should I do?
Hello,
We are very very sorry for the issue you faced, we checked from our end and the app is working fine. We have not received any email from your end about this issue.
We have sent the request to access the store, so we can check if there is any issue with app setup and make it work properly asap.
We would try our best and work hard to make it work for your store.
Update : Please approve the request we sent to access the store so we can check it. The request is sent to the store's registered email address.
A very useful and simple app. Support is very helpful and has quick response. They solved 2 of my issues instantly. Very easy way to add cross sells both at products and cart pages.
I am unable to create upsells based on Collections which is very important to me. Also, you have to place coding into your theme by editing your theme in order to get the app to work, verses just clicking a few buttons and having it implemented.
In order to uninstall this feature, you have to go back to your theme and remove the coding. This can be very confusing and dangerous if you don't know what you are doing.
I would like a more user friendly app with more capabilities. This is not what I need but I wish it much success.
Hello,
We are very sorry for the issues you faced.
Our app does not have collection feature yet , we have not advertise it on our listing as well. We have never said that our app has this feature.
Also, to add code , we ask to add code because every theme has different structure and coding and we can not place code without asking to customer. Because everyone prefers some specific location to show cross sells.
If we add cross sell automatically in our customer's theme , and if you they not like it, they can post 1 star. To avoid this , we always ask customer to choose their location and add embed code.
We understand that not everyone knows how to add coding , and for this we have added a note in our app to contact us if you face any issues / need help in app installation.
Please reply to this email , so we can talk and fix all the issues for you.