Upsell & Cross Sell — Selleasy
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Updated: The app keeps saying it is typical, however, I've tested this in a few ways and it still stalls. Even after click the x it just stays on that screen. After deleting the app, my sales came back, if you are wondering why you are not getting any sales after installing. I would test by deleting the app to see if it was the app.
the app was great to use before but you need to go through the process like your customers. I have been trying to get the issue fixed whenthe customer x out of the option but it just spins. It ruins the experience and people are leaving the website. I tested another pop up and it would take about 3-5 just to close. Sadly, I will be deleting the app.
Updated: Since we have received no response to our previous email, we have reached out to you again. We are more than happy to connect with you anytime to address this matter.
Upon reviewing our chat and email exchanges, it appears there are some misunderstandings. Typically, our upsell pop-up requires 2-3 seconds to redirect to the checkout. However, if there are other third-party apps in the cart, this may contribute to a delay in reaching the checkout page. This is due to the necessity for multiple third-party apps to interact, add the selected product to the cart, and then safely redirect to checkout.
We understand your concern regarding the potential impact on your customers' experience. It's important to note that our app is not the sole cause of checkout delays. We hope for your understanding that attributing the blame solely to our app is not fair, considering this scenario is common in most Shopify stores.
Additionally, we have sent you an email containing a screen recording demonstrating the performance of our cart upsell pop-up without any other third-party apps in the cart. We are also available to connect with you at your convenience to address and resolve this matter promptly.
Highly recommended. App works correctly. I needed additional explanation to improve configuration, and the Support team easily understood my questions and were responsive to give me the support I needed.
“We're really grateful and appreciate you taking the time to share your rating with us."
great support team from upsell & cross sell kit. sree was made resolve to my business for product bundles. Thank you! team
Thank you for the wonderful review!
Easy to setup and very user friendly- upsells work first week and gained and extra $600 in sales. very happy
Thank you for the wonderful review! 🙏😊
The customer success team is pretty awesome! They did their best to help me put the app on my page. Great customer service
Thank you for the wonderful review! 🙏😊
Does what it says, and with great user interface and intuitive set up otions.
Fantastic and swift support.
Thanks for your kind review, Its really a lot for us.
One of the best looking upsell app for shopify! Easy usage and very helpful customer service! Would definitely recommend 10/10
Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.
Goed geholpen door Kavishan. top! Ik heb een goeie rondleiding gehad en een test bundel gemaakt hierdoor heb ik meer inzicht gekregen in de app.
Thank you for the wonderful review! 🙏😊
I had an issue with one of the widgets displaying in my store, but the support team were very heplful and the issue was resolved withing 24 hours or so. Thanks!
Thank you for the wonderful review! 🙏😊
Very good support and the layout and look of the upsell items is customizable and looks great. Highly recommended
Thank you for your kind feedback, your words are very much appreciated. Have a great day!