Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
16. Mai 2023

They have very helpful customer service and the app has good features and seems to work well. Recommended

Flails UK
Vereinigtes Königreich
Etwa 15 stunden mit der App
Logbase hat geantwortet 16. Mai 2023

Thank you so much for taking the time to leave us such a wonderful review. It means a lot to us.

25. Februar 2023

The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.

Green Vegan Bags
Vereinigte Staaten
19 tage mit der App
Logbase hat geantwortet 27. Februar 2023

Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.

22. August 2022

Amazing app, and the customer support is even more amazing! The app is easy to set up, and are easy to translate into your own language. If you need help, they are one the best and fastest support on Shopify I've ever seen. 10/10!

pysjn
Norwegen
Etwa 15 stunden mit der App
Logbase hat geantwortet 22. August 2022

Thank you for the wonderful review! 🙏😊

18. Januar 2023

Using the app for Frequently Bought Together widget, so I can only comment on that so far. Definitely impressed with customer service including immediate response via chat. Also had a zoom with Kavishan to change the location of the widget on the product page. Changed in 5 minutes and looks great!

The Empowered Reseller
Vereinigte Staaten
Etwa 15 stunden mit der App
Logbase hat geantwortet 19. Januar 2023

Thank you very much for your kind review. It is greatly appreciated. Please feel free to contact us at any time for further assistance.

17. Mai 2023

Custom Support is quick and kind.
And though it's based on EN you can change the language to match your site!

XGIMI JP TEST SITE
Japan
Etwa 15 stunden mit der App
Logbase hat geantwortet 18. Mai 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

8. November 2022

solid customer support, able to customise the addon widget, and the frequently bought together widget to my satisfaction

Kaizenya
Singapur
Etwa 15 stunden mit der App
Logbase hat geantwortet 8. November 2022

Thank you for the wonderful review! 🙏😊

18. Februar 2022

I have not used the app yet; however, I just finished a Zoom meeting with the staff. They were very good at displaying the app. The support team is going to position the Add On area for me. I will come back and write a review after I use it.

Simplyglampingusa
Vereinigte Staaten
Etwa 15 stunden mit der App
Logbase hat geantwortet 19. Februar 2022

Thank you Rebecca for the wonderful review!

Bearbeitet am 10. März 2022

Does exactly what it says, 4 different places to upsell, all can be toggled! Proactive support that will customize the look for you. I hope they will add another way to apply discounts in the future since often customers already have a discount.

Invis Sports
Vereinigte Staaten
Etwa 14 stunden mit der App
Logbase hat geantwortet 10. März 2022

Thank you Taylor for the wonderful review! With discounts there are different approaches - 1) a conservative approach of working with Shopify discount codes (does not allow stacking), or 2) a riskier approach of creating a draft order (can possibly conflict with other apps). We took the conservative approach for now, but we are constantly watching this space and will keep you updated on any improvements.

18. Januar 2022

I use this app to cross-sell at InfiniteElgintensity.com. It's reliable and, unlike similar apps, hides out-of-stock variants of the cross-sell product.

Infinite Elgintensity Gym Apparel
Vereinigte Staaten
Etwa 12 stunden mit der App
Logbase hat geantwortet 18. Januar 2022

Thank you for the wonderful review!

22. März 2023

Perfect Support!
Very nice conversation and helpfull.
Siva help me a lot. Now i can sell!
The app is very helpfull!

Lili Home&Garden
Polen
Etwa 11 stunden mit der App
Logbase hat geantwortet 22. März 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Customer Success Team - Logbase