Upsell & Cross Sell — Selleasy
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App is working fine and it is pretty easy to use. One minus is that you cannot do anything else then set up the widgets texts and products. If you need to change colors or place of the widget, then you need to have a Zoom call. One thins is also really sketchy for me that they want to take control of your computer and do it for you. Maybe I'm old fashioned but I don't want that somebody else is controlling my computer.
Thank you for the feedback, we understand and will take your inputs. Since there are multiple widgets and every theme is different, the styling assistance is manually done by us. It's a one time work (for a theme). But we understand a DIY solution would be good as well and we plan to add such a feature in the coming months.
Regarding taking control of the screen - we are really sorry to have put you in an uncomfortable position. Actually, we have an option to get app access and share our screen as an alternative. Going forward we have instructed our support team to get a clear consent and present all options on how we can support you.
And, don't worry, you are not old fashioned! It's perfectly fine and your choice on how you want to be supported! We really appreciate you being watchful and secure over the Internet.
I'm impressed with how quickly their customer service was able to respond to my questions and requests! They were able to help fix the formatting of the upsell widgets very quickly and efficiently. I like how the widget automatically matched my brand colors as well! Highly recommended!
Thank you for the wonderful review! 🙏😊
I think this app is the best. Because it increased our sales, we increased our income in a very short time like 1 week.
Thank you Osman for the wonderful review! 🙏😊
Dhinakar was extremely helpful and had great knowledge of the product and was able to liaise with his technical team to adapt the app to our store with very fast and efficient service. Great customer service and product, would recommend :)
Thank you so much for taking the time to leave us such a wonderful review. We're really grateful for your kind words. Please reach out to us if you have any queries. We will be happy to help you anytime.
Great app! Simple to set up with an intuitive workflow and very prompt customer service. The developers helped with some simple customisations which was greatly appreciated!
Thank you for the wonderful review!
To be honest this is the very first review of any app I am writing. The team is really great, open for feedback & most importantly accommodating to the same. They act on it immediately to provide the best solution. Kudos to the team.. Keep up the great work..!!!
Thank you Zoheb for the wonderful review! 🙏😊
Excellent customer service when customizing the location of the offers and upsells. Very happy with the app
Thank you for the wonderful review! 🙏😊
Great customer service ! Thanks to Veena she helped us fix our issues very quickly
We would like to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
It's been one day while we are testing the app but it's been just great! Support team is so great and helped me very quick to solve the problem. Can definitely recommend the app as it just does the job!
Thank you for the wonderful review! 🙏😊
Fast replies and very helpful team. This app works very well and has generated significant sales through the shopping cart popup.
Thank you for your wonderful review!