Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Reseñas (2.138)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de mayo de 2022

Multilingual, very simple and easy to use. The support is also excellent. I will continue to use it. I can't find any disadvantages.

TAMARUSAN
Japón
11 días usando la aplicación
Logbase respondió 17 de mayo de 2022

Thank you for the wonderful review! 🙏😊

29 de junio de 2023

We don't usually leave reviews, but this app, particularly the customer support, has been excellent. I installed the app to help increase our AOV and help with add-on products as well as discounts and it's been fantastic! A huge thank you to all the customer support team that's helped set up the app with custom code to help it suit our site!

Blade & Rose UK
Reino Unido
11 días usando la aplicación
Logbase respondió 29 de junio de 2023

Thank you so much for your kind 5-star review! It means a lot to our whole team.

26 de agosto de 2022

App is working fine and it is pretty easy to use. One minus is that you cannot do anything else then set up the widgets texts and products. If you need to change colors or place of the widget, then you need to have a Zoom call. One thins is also really sketchy for me that they want to take control of your computer and do it for you. Maybe I'm old fashioned but I don't want that somebody else is controlling my computer.

Wølmark Finland
Finlandia
12 meses usando la aplicación
Logbase respondió 1 de septiembre de 2022

Thank you for the feedback, we understand and will take your inputs. Since there are multiple widgets and every theme is different, the styling assistance is manually done by us. It's a one time work (for a theme). But we understand a DIY solution would be good as well and we plan to add such a feature in the coming months.

Regarding taking control of the screen - we are really sorry to have put you in an uncomfortable position. Actually, we have an option to get app access and share our screen as an alternative. Going forward we have instructed our support team to get a clear consent and present all options on how we can support you.

And, don't worry, you are not old fashioned! It's perfectly fine and your choice on how you want to be supported! We really appreciate you being watchful and secure over the Internet.

28 de abril de 2022

I'm impressed with how quickly their customer service was able to respond to my questions and requests! They were able to help fix the formatting of the upsell widgets very quickly and efficiently. I like how the widget automatically matched my brand colors as well! Highly recommended!

Kittie Treats Shop
Estados Unidos
11 días usando la aplicación
Logbase respondió 30 de abril de 2022

Thank you for the wonderful review! 🙏😊

9 de enero de 2024

Great app and greater customer service. Highly recommended!!

Onotone
Estados Unidos
11 días usando la aplicación
Logbase respondió 10 de enero de 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

29 de abril de 2022

I think this app is the best. Because it increased our sales, we increased our income in a very short time like 1 week.

American Soft Linen
Estados Unidos
11 días usando la aplicación
Logbase respondió 30 de abril de 2022

Thank you Osman for the wonderful review! 🙏😊

Fecha de modificación: 31 de mayo de 2023

Dhinakar was extremely helpful and had great knowledge of the product and was able to liaise with his technical team to adapt the app to our store with very fast and efficient service. Great customer service and product, would recommend :)

Gym and Fitness
Australia
11 días usando la aplicación
Logbase respondió 31 de mayo de 2023

Thank you so much for taking the time to leave us such a wonderful review. We're really grateful for your kind words. Please reach out to us if you have any queries. We will be happy to help you anytime.

11 de enero de 2022

Great app! Simple to set up with an intuitive workflow and very prompt customer service. The developers helped with some simple customisations which was greatly appreciated!

Rub & Grub
Australia
11 días usando la aplicación
Logbase respondió 12 de enero de 2022

Thank you for the wonderful review!

23 de marzo de 2022

To be honest this is the very first review of any app I am writing. The team is really great, open for feedback & most importantly accommodating to the same. They act on it immediately to provide the best solution. Kudos to the team.. Keep up the great work..!!!

The Accessorys Official
India
10 días usando la aplicación
Logbase respondió 23 de marzo de 2022

Thank you Zoheb for the wonderful review! 🙏😊

12 de enero de 2024

The best customer service I've ever had! Thanks Veena. Brilliant

Oculos Shop
Brasil
10 días usando la aplicación
Logbase respondió 15 de enero de 2024

Your review is greatly appreciated. Thank you for taking the time to share your thoughts. Your feedback is important and helps us improve.