Upsell & Cross Sell — Selleasy
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After 50 orders you will be charged $6.99 for each 100 orders you have in the past 30 days. They like to not mention it. But I will.
We see that there has been a misunderstanding. We do not charge $6.99 for every 100 orders in a billing cycle. The maximum our app can charge in a billing cycle (30 days) for ...
Lost sales by using this app. The popups freeze on customers leaving them stuck at checkout. They fixed it on one of the offers, but it kept happening and I no longer trust it.
We regret any inconvenience caused. Previously, we identified that the issue was caused by custom field validation on your store's cart page. While our cart add-on pop-up ...
This app charges you based on the amount of orders you make, even if it did not help you in generating those orders. So, be aware of that. Customer support was quite annoying to deal with, wasted a lot of time for a simple yes or no question.
We apologize for any confusion during the chat conversation. Due to high support traffic, our responses may not have been as clear as intended. Our pricing model is based on ...
Beware that this app doesn't work for Iphone. Specifically, if you have different offers the first upsell pop up doesn't show up. The customer service doesn't care about your problem.. they said they were going to share this problem with their technician but nothing has been done and I haven't received a single e-mail from them.
The zoom call was completely a waste of time, the staff didn't know ...
We would like to clarify that we have already fixed the iPhone issue, and an email notification was sent on July 9. We have now sent you another email as well. We kindly ...
Free plan isn't free. You are charged whether or not this app leads to orders if you already have more than 50 orders per month. Very misleading marketing
Their app charges you money even if the app isn't the one making sales or making conversions. Kinda weird and not standard practice.
I’m trying to install this app at my shop but it’s not working at all
Upon our inspection of the storefront, we found that the app has not yet been enabled within the Theme's app embed. We have sent you a comprehensive email containing detailed ...
There is a malfunction on app. It's menu not opening.
We regret the inconvenience caused. We believe the issue might be related to the browser cache. A more detailed explanation from you would help us investigate this on our end ...
I changed my theme and contacted them to fix the widget since it's not working anymore, the support agent is not paying attention, sent him/her a ton of screenshot and explanation and him/her asked me to explain my problem "in details". took the time to write down a new explanation in word document and when i returned to the chat, the session was closed with that agent!
Apologies for the inconvenience you faced after changing your theme. We're sorry for the support lapse and the chat ending prematurely. This was due to a high chat load at ...
They have not refunded the full amount and charge the amount despite our uninstalling the app.
We would like to let you know that there has been a misunderstanding here since for any store the date we initiate the charge on our end and the date on which Shopify obtains ...