Upsell & Cross Sell — Selleasy
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The Application works very well and the team at Logbase is incredibly helpful. A big thank you to Sudhan for the support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Great help from Janari and Trissha. Solved my problems well! Thanks!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Beware that this app doesn't work for Iphone. Specifically, if you have different offers the first upsell pop up doesn't show up. The customer service doesn't care about your problem.. they said they were going to share this problem with their technician but nothing has been done and I haven't received a single e-mail from them.
The zoom call was completely a waste of time, the staff didn't know what to do.
We would like to clarify that we have already fixed the iPhone issue, and an email notification was sent on July 9. We have now sent you another email as well. We kindly request that you check your spam folders. The email has been sent from connect@logbase.io. We hope we can resolve this confusion, as the issue has been fixed and notified. Please feel free to reach out if you have any further queries.
Have only recently installed the app but had to write a review because i am already very impressed. Easy to use and the support has been excellent!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Mani helped me so quickly and solved every issues. Great customer service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Lost sales by using this app. The popups freeze on customers leaving them stuck at checkout. They fixed it on one of the offers, but it kept happening and I no longer trust it.
We regret any inconvenience caused. Previously, we identified that the issue was caused by custom field validation on your store's cart page. While our cart add-on pop-up triggers the validation after clicking "Continue," it caused the checkout flow to be stuck. The fix we applied was for all offers in the store and was tested on multiple devices. If the problem persists, we kindly request you to reinstall the app and contact us with the app in a disabled state for further investigation. Changes to the theme or products may have impacted the previous fix.
We have also sent you a detailed email. We hope to get a chance to resolve this sooner.
Resposta muito rapida.
Trissha was amazing in her service, resolved my issue with a great attitude, looking forward to keep working with people like her!!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Annie Was great helped me out the entire time thanks for 5 star service
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Thank you Sankari for your help
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.