Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Avis (2 190)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
13 décembre 2024

Quickest customer service ever - I had a small issue that needed to be resolved, and I got an answer and solution in litererally less than 2 minutes from Suriyaa. Just brilliant. Goes to show they take their product and customer service seriously. Highly recommended.

Henry Archer Denmark
Danemark
Presque 2 ans d’utilisation de l’application
Logbase a répondu 16 décembre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

23 janvier 2025

muy buena! incrementa el ticket de vente 100%

Antartic Shower
Espagne
4 mois d’utilisation de l’application
Logbase a répondu 4 février 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

21 janvier 2025

Sudhan ravi was amazing. He helped me with cart slider placement!!!

Rena Sports
États-Unis
4 mois d’utilisation de l’application
Logbase a répondu 4 février 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 février 2025

Boomika was great help for my inquiry!

Petit Moi
Malaisie
3 mois d’utilisation de l’application
Logbase a répondu 6 février 2025

Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

10 février 2025

Super intuitive and when you don't have a feature that you need - you easily hop on customer service and they take care of it right away! It's amazing and we've already seen conversions happening on our site from it. Highly highly recommend!

circleandsquaredecor
États-Unis
2 mois d’utilisation de l’application
20 décembre 2024

Kavishan was super helpful and helped me resolve my issue very quickly.

Charlotte Mills
Royaume-Uni
11 mois d’utilisation de l’application
Logbase a répondu 4 février 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

20 janvier 2025

Had a small issue regarding our upsell pop up. Trissha was right on the case and had this solved within minutes. Amazing experience. Great customer service.

ArcticFit
Royaume-Uni
3 mois d’utilisation de l’application
Logbase a répondu 4 février 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

13 décembre 2024

Uriya provided wonderful and quick service to my questions and helped get the app fixed up for our store. Very grateful to Uriya for his assistance.

Coal Iron Works
États-Unis
Plus d'un an d’utilisation de l’application
Logbase a répondu 16 décembre 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

12 février 2025

My experience has been great. The app offers a lot, and the service is great, the customizations are infinite!

UNOZERO
États-Unis
2 mois d’utilisation de l’application
1 janvier 2025

After 50 orders you will be charged $6.99 for each 100 orders you have in the past 30 days. They like to not mention it. But I will.

The Jewel Heart
Roumanie
6 mois d’utilisation de l’application
Logbase a répondu 3 janvier 2025

We see that there has been a misunderstanding. We do not charge $6.99 for every 100 orders in a billing cycle. The maximum our app can charge in a billing cycle (30 days) for your store is only $12.99. Since you had tried our app on November 21, 2022, our app charges only $6.99 for 101–600 orders or $12.99 for 600+ orders in a billing cycle.

The two $6.99 charges are for two different billing cycles.

November 5, 2024 – December 4, 2024
In this cycle, the 101st order was received in the store on December 3, and so a $6.99 charge was initiated.

December 5, 2024 – January 3, 2025
In this cycle, the 101st order was received in the store on December 10, and so a $6.99 charge was initiated.

Shopify collected these two initiated charges for two billing cycles on January 1, 2025. The charges are exactly what has been advertised, which you can verify in the Help section of our app. Even if you receive 499 orders in a billing cycle, the charge would still be only $6.99.

We have reached out to you via email with more detailed information. Hope we can resolve this sooner.