Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Avis (2 059)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 août 2022

I had an issue with my website regarding widget placement, and I was assigned to Annies. She has been extremely patient and helpful with all my concerns, she made sure that she addressed all my concerns no matter how long it took, highly recommended! Good job team, great work

mademebuy
Australie
Presque 2 ans d’utilisation de l’application
Logbase a répondu 18 août 2022

Thank you for the wonderful review! 🙏😊

12 avril 2022

Amazing. Honestly said I have never experiences such a service from a Shopify App. The helped me with small customisations, small app adjustments, advice on how to use the app. We even had 2 super friendly Zoom Calls. I cannot recommend this app more! Fantastic!

Meina Naturkosmetik
Allemagne
Presque 2 ans d’utilisation de l’application
Logbase a répondu 12 avril 2022

Thank you Atanas for the wonderful review! 🙏😊

Modifié le 9 février 2024

Updated: The app keeps saying it is typical, however, I've tested this in a few ways and it still stalls. Even after click the x it just stays on that screen. After deleting the app, my sales came back, if you are wondering why you are not getting any sales after installing. I would test by deleting the app to see if it was the app.

the app was great to use before but you need to go through the process like your customers. I have been trying to get the issue fixed whenthe customer x out of the option but it just spins. It ruins the experience and people are leaving the website. I tested another pop up and it would take about 3-5 just to close. Sadly, I will be deleting the app.

Designs By Wildside
États-Unis
Presque 2 ans d’utilisation de l’application
Logbase a répondu 4 novembre 2022

Updated: Since we have received no response to our previous email, we have reached out to you again. We are more than happy to connect with you anytime to address this matter.

Upon reviewing our chat and email exchanges, it appears there are some misunderstandings. Typically, our upsell pop-up requires 2-3 seconds to redirect to the checkout. However, if there are other third-party apps in the cart, this may contribute to a delay in reaching the checkout page. This is due to the necessity for multiple third-party apps to interact, add the selected product to the cart, and then safely redirect to checkout.

We understand your concern regarding the potential impact on your customers' experience. It's important to note that our app is not the sole cause of checkout delays. We hope for your understanding that attributing the blame solely to our app is not fair, considering this scenario is common in most Shopify stores.

Additionally, we have sent you an email containing a screen recording demonstrating the performance of our cart upsell pop-up without any other third-party apps in the cart. We are also available to connect with you at your convenience to address and resolve this matter promptly.

29 mars 2024

Technical support very helpful with setting up the app and custom CSS. Special shout out to Sid who did help me very much with custom changes. The app is best I have seen on Shopify store.

Plamenak.cz
Tchéquie
6 mois d’utilisation de l’application
Logbase a répondu 30 mars 2024

Thank you for the wonderful review! It's always our pleasure to assist you.

10 février 2024

Thanks for your support Febin, nice app

BabyLab
Italie
Plus d'un an d’utilisation de l’application
Logbase a répondu 11 février 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

29 novembre 2021

great support team from upsell & cross sell kit. sree was made resolve to my business for product bundles. Thank you! team

clickhere2shop
États-Unis
Presque 2 ans d’utilisation de l’application
Logbase a répondu 3 décembre 2021

Thank you for the wonderful review!

28 août 2022

very good app!......................................................................................

Smartzonekw
Koweït
Presque 2 ans d’utilisation de l’application
Logbase a répondu 1 septembre 2022

Thank you for the wonderful review! 🙏😊

24 octobre 2022

Has helped increase cart value! Straight to the point, easy to manage, and great customer service. Thank you.

Chè Lux Boutique
États-Unis
Presque 2 ans d’utilisation de l’application
Logbase a répondu 26 octobre 2022

Thank you for the wonderful review! 🙏😊

28 avril 2022

That was awesome to use this app. When I needed their help, I used chat. it was so fast to get reply. Then the problem was solved in an instance. thank you

ENRO 日本公式サイト
Japon
Presque 2 ans d’utilisation de l’application
Logbase a répondu 28 avril 2022

Thank you for the wonderful review! 🙏😊

5 juin 2024

easy to work with and solved my problem with eas.

BERLEAUX
États-Unis
Environ 15 heures d’utilisation de l’application
Logbase a répondu 7 juin 2024

We're really grateful and appreciate you taking the time to share your 5-star rating with us.