Avis (1 698)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
21 mars 2024

Just had a setup call with Dhina. I'm using the Ella theme by Halothemes and was frustrated by the fact that the Selleasy integrations weren't working properly. Dhina set it all up for me which involved a bit of mucking around and adding bits of code. He was excellent and I'm very happy now to have some pre-purchase upsells/cross-sells set up!

Down Under Outdoors
Australie
3 jours d’utilisation de l’application
Logbase a répondu 22 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

4 avril 2024

Siddarth was an absolute legend. SO responsive. INSANELY professional. He hopped on a Google meets call with me in a HEARTBEAT and solved my problem EFFORTLESSLY.

HE stuck around with me for as long as I needed and was beyond responsive via email. I did ask him to do a complex task that required coding - this man was so experienced he fix it no problem like it was nothing.

I don't know where you guys found him but you are LUCKY to have one of the best livechat support agents of all time. Give him a raise.

AMALILY
Royaume-Uni
3 jours d’utilisation de l’application
Logbase a répondu 5 avril 2024

We truly appreciate your kind words and feedback about the support experience with us. Your recognition means a lot! We'll be sure to pass on your compliments to Siddarth and our team.

8 mai 2024

Super good and highly recommended, customer service super helpful as well

CoGlam
France
30 jours d’utilisation de l’application
Logbase a répondu 9 mai 2024

Thank you for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

Modifié le 16 mai 2024

Really good customer service. Kavishan and Veena served us and was a huge help in fixing our issues. Thanks a lot to him.

Ma FamilyDen
Canada
12 jours d’utilisation de l’application
Logbase a répondu 7 mai 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

10 mai 2024

Had great customer service experience with Febin! Resolved issues for us quickly

SILKE London
Royaume-Uni
Environ un mois d’utilisation de l’application
Logbase a répondu 13 mai 2024

Thank you for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

12 février 2024

Great app, I had some questions about integration and scheduled a call.
Dhinakar was able to talk me through everything as was very helpful.
Thank you!

Making Mama
Australie
Plus d'un an d’utilisation de l’application
Logbase a répondu 14 février 2024

Thank you so much for taking the time to leave a 5-star review! Your feedback means the world to us, and we truly appreciate your support. If you ever need anything else,...

1 juin 2024

Their app charges you money even if the app isn't the one making sales or making conversions. Kinda weird and not standard practice.

Aik Studio
Pakistan
2 mois d’utilisation de l’application
8 avril 2024

I've installed an app on my website, and the installation was easy. The support team (Dhina & Febin) has been incredibly friendly and helpful, assisting me in customizing it to fit perfectly with my website's theme. I'm now eagerly awaiting to see the results, but I'm hopeful that it will help improve them.

Suritt
Espagne
2 jours d’utilisation de l’application
Logbase a répondu 9 avril 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

16 mars 2024

Great support - always on hand and really quick to respond

Teddy Mac - The Songaminute Man
Royaume-Uni
Plus d'un an d’utilisation de l’application
Logbase a répondu 19 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 avril 2024

Amazing customer service, helped me with setting up my donation at check out.

Monod Sports
Canada
Environ 2 mois d’utilisation de l’application
Logbase a répondu 6 avril 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.