Upsell & Cross Sell — Selleasy , 1 205 avis
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The app is very good. Especially the support given by them. Febin helped us go through the app configuration and explained to us all the features present within
Thank you so much for your feedback!
I had a small problem reaching out to them on a zoom call but once we finally got together they fixed it and it works great. What I like about the app it also will list the variants and give my customers an options without me adding each one separately. At this time I would recommend this app as it is the best one I have found that does exactly what I was looking for.
We appreciate you taking the time to leave us your review. It means a lot to the whole team, and we’d love to have you back very soon.
I used to love this app. Recently, there has been a spate of issues specifically with the Thank You Page offer. Customer service is excellent though, they resolved my issues quickly.
Issues I faced were:
1) Thank you page upsell offer had a bug for iOS devices preventing check out
2) Thank you page upsell offer showed prices that were 100x higher than actual, affecting conversion as the prices showed was $2200 vs actual $22
3) Post Purchase Page offer had some payment collection issues, so some products were sold and delivered to customers without receiving the money
Hi Ben,
First, we are sorry for the difficulties you had to face with the app. I hope we have resolved the issues now. We try our best to work well out of the box, but with the huge number of apps in Shopify and different setups, conflicts do come up occasionally. But we learn and keep improving the app.
I am the co-founder, and the team has brought this issue to my notice. We will continue to keep an eye on your store and make sure you have a happier experience!
Also, thank you for patiently staying with us!
Thank you,
Abishek
Co-founder, Selleasy.
Great app! Super easy to use and looks great on whatever theme you're using as it allows for styling as well. There isn't many variations for formatting but that's not a big deal.
Thank you so much for your feedback!
Very professional and is a good app for start. Appreciate The staff that help me in translation for the section was needed! Thank you A lot of good modules and a good start label
Thank you so much for taking the time to leave a review! It means a lot to our team.
The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.
Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.
A great app that does what it should, though it could use better analytics tools. Customer support has been helpful. Recommended.
Thank you for the feedback! We have reached out to you by email to understand what kind of analytics you are looking for.
A very straightforward and neat upsell application. Integrates nicely in my store and the only improvement I can think of is additional colour/font options to match one's store more closely. Cheers!
Thank you for giving us our 500th review! And, also for the feedback. We are working on a "do-it-yourself" styling feature and this should roll out in about a month. For now, since we have multiple widgets and every theme is different, we will assist with the styling customization and our team will reach out to you on email to do the styling to suit your store. Cheers!
The apps really provide the kind of upsell i've needed. Easy to create the offers and the support team are very helpful and fast in resolving my issues. Totally recommended!
Thanks for your kind review. It really a lot for us
Siddarth was very helpful and stayed with me throughout the whole process of fixing my issue he even used Zoom to help me out. I would definitely recommend
Thank you for your review