Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Omtaler (2 028)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
30. oktober 2024

Great app, their support is amazing. Love that they are available during my working hours too. Makes it alot easier

Think Goodness
USA
Over 2 år bruker appen
Redigert 7. oktober 2024

EDIT 07 Oct 2024: Updating my review below from 2 stars to 5 stars based on response from App Support received today (in 'quotes' below)... really appreciate the effort and accept your response as more than satisfactory. I will look to reinstall the App soon, and will take you up on the offer of support for customisation then.

[Quote] I would like to clarify that since the billing is under Shopify's control and we do not have a way to check if the app is enabled or disabled in a store, the app's charges will continue as long as the app is installed in the store. This is the nature of apps in the Shopify app store, and unfortunately, it is out of our control.

We completely understand your concern that you have not been using our app, and we are willing to process the refund. We are also more than willing to customize the app widgets for you to suit your needs, as we regularly do for our other customers when they reach out to us via live chat, Zoom call, or email.

The contact details are readily available on the app's help page and in the Shopify app store, as shown in the screenshots below. [Endquote]

Original review: Limited features, doesn't offer the flexibility needed. While I did get some increases to cart value, I had more abandoned carts where this app showed than without the app... the pop-up is too large and intrusive and not crystal clear what a user needs to do to continue with their purchase. Don't agree with the pricing plan, you're charged even when you have nothing deployed in the app, you start to get billed once you go over 50 orders in a month, just for having the app installed, even when no upsells, cross sells, etc have been activated. Lastly, I uninstalled the app but I am still being charged and there's no customer support email / link. If I am charged again next month while I don't even have the app installed, I will be seeking a full refund.

The Science Hut
Irland
2 måneder bruker appen
Logbase svarte 14. oktober 2024

Thank you for your kind feedback! We're glad that we were able to clarify and resolve the situation.

17. september 2024

This has helped us to increase our sales, especially on smaller, new products. The chat function is great and they are very responsive. They made quick changes upon our requests.

Sticks
USA
Nesten 2 år bruker appen
Logbase svarte 8. oktober 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

25. oktober 2024

I've used this app across a few stores and its been great. User friendly, easy to set up, and Suriyaa from customer support have been super helpful. Highly recommended.

Oono
Australia
11 måneder bruker appen
17. oktober 2024

Great happy so easy to use and does the job. Customer service is stella they always reply right away and happily fix problems. Thank you.

Bay Bridal and Ball Gowns
New Zealand
Over 1 år bruker appen
Logbase svarte 21. oktober 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

18. oktober 2024

I will always recommend Logbase app. Their services is amazing as well as their apps. Janani has really helped me with my doubts and sorted everything out quickly. Thanks

Carvers Interiors
Storbritannia
7 måneder bruker appen
Logbase svarte 21. oktober 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

21. oktober 2024

This meeting was an incredible introductory experience with the company! Febin was very helpful and answered all my questions. I am excited to use the app and see what additional features the app can offer in the future.

Owning the Dash LLC
USA
7 måneder bruker appen
24. oktober 2024

Thank you for creating this app as it is critical for increasing AOV. Amazing service, super helpful team. Jen has been amazing assisting me today making everything clear and easy to navigate!

MyMagicHealer
Canada
5 måneder bruker appen
23. september 2024

This app has helped us increase AOV significantly. Loved the customer service, especially Trissha was amazing and helped us integrate the app into our custom theme. Would highly recommend!

Pulse of Potential
Finland
4 måneder bruker appen
Logbase svarte 8. oktober 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

23. september 2024

Excellent app and very easy to instal and customize. The prices are great for starting business too. Suki from customer support was very helpful when I had some questions and the best part, all via zoom!
Very recommended app

Piece of Holy Land
Israel
7 måneder bruker appen
Logbase svarte 8. oktober 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.