Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Avaliações (1.977)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de novembro de 2022

This isn't really a review of the app. Febin Rahman on customer service is world class. ............................

KAAL.
África do Sul
5 meses usando o app
Logbase deixou uma resposta 17 de novembro de 2022

Thank you for appreciating! 🙏😊

30 de maio de 2022

Customer service is great. They are really helpful! Recommend using this app. Easy to use and gets the job done!

shop-kidish
Estados Unidos
5 meses usando o app
Logbase deixou uma resposta 1 de junho de 2022

Thank you for the wonderful review! 🙏😊

10 de abril de 2023

Great Support
Shiva helped me a lot. cleared everything expert in what is doing. Recommending this app

TOLSEN TOOLS KSA
Arábia Saudita
5 meses usando o app
Logbase deixou uma resposta 11 de abril de 2023

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

21 de março de 2023

Siva was incredibly helpful in fixing an issue I had with the CSS on my upsell funnel. She responded quickly and was able to resolve the issue in no time. I'm very grateful for her expertise and assistance. Thank you, Siva! The App overall is very well made and the support is extremely good!

UpperClassBoys
Alemanha
5 meses usando o app
Logbase deixou uma resposta 22 de março de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Customer Success Team - Logbase

19 de maio de 2023

great customer service. Fix my issue within minutes. Sent a request in and they were on it. Thank you.

Wild Rose Affordable & Adorable
Estados Unidos
5 meses usando o app
Logbase deixou uma resposta 19 de maio de 2023

Thank you very much for taking the time to leave us such a wonderful review. We are happy that you had a good experience with us and appreciate your positive feedback.

Data de edição: 23 de novembro de 2022

Great app does exactly what we wanted. Support is so helpful to - I was having issues with set up and Dhinakar ran me through how to set it all up properly.

Taz + Tez
Austrália
5 meses usando o app
Logbase deixou uma resposta 30 de junho de 2022

Thank you for the wonderful review! 🙏😊

30 de junho de 2023

LogBase team were very professional and responded to my inquiry very quickly. We really appreciate their help with installing and setting up.

Babodecor
China
5 meses usando o app
Logbase deixou uma resposta 30 de junho de 2023

Thank you for the wonderful review! We very much appreciate you for taking the time to leave us your valuable feedback.

29 de agosto de 2022

Great app, in my opinion a lot better than comparable apps we have tried, for a better price. Customizable in every way you wish, and support is great and very fast!

Skalaris Health
Países Baixos
5 meses usando o app
Logbase deixou uma resposta 1 de setembro de 2022

Thank you for the wonderful review! 🙏😊

19 de fevereiro de 2022

Great reviews app and it is free. Thank you so much for your work. Highly recommend for other sellers

ciaocustom
Vietnã
5 meses usando o app
Logbase deixou uma resposta 19 de fevereiro de 2022

Thank you for the wonderful review!

Data de edição: 4 de fevereiro de 2024

Ani with the support team did a fantastic job helping me get the product add-on's cards to work again after they suddenly stopped loading (after what appears to be an issue from another app interfering with this one's performance). In this case she quickly identified the problem within a couple of minutes and had them working again.

She also accepted feedback I gave about what function might be beneficial to pass on to the development team to have product add-on cards update according to the product variant selection from a single product page. I don't know if they'll be able to do it, but at the very least, it was nice to hear my suggestion would be passed along for consideration. Thank you, Ani!

*Update 02/03/24 -----
Janani was very kind, patient and attentive to me during the support call. I've made a request that may not be typical and sometimes those are not easy to address in a call, but Janani was understanding and willing to pass along my request to the dev team to create a drop down button to expand or hide the add-on's cards on the product pages so that customers can read the product description before being shown the list of options. (it is believed that as they are appearing before the product description, it is deterring sales because customers aren't seeing the description). I hope this can be done but in the meantime, I appreciate Janani's time and care during our call.

LifeTimer International
Estados Unidos
5 meses usando o app
Logbase deixou uma resposta 5 de outubro de 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.