Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
16 de maio de 2023

They have very helpful customer service and the app has good features and seems to work well. Recommended

Flails UK
Reino Unido
Aproximadamente 15 horas usando o app
Logbase deixou uma resposta 16 de maio de 2023

Thank you so much for taking the time to leave us such a wonderful review. It means a lot to us.

25 de fevereiro de 2023

The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.

Green Vegan Bags
Estados Unidos
19 dias usando o app
Logbase deixou uma resposta 27 de fevereiro de 2023

Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.

22 de agosto de 2022

Amazing app, and the customer support is even more amazing! The app is easy to set up, and are easy to translate into your own language. If you need help, they are one the best and fastest support on Shopify I've ever seen. 10/10!

pysjn
Noruega
Aproximadamente 15 horas usando o app
Logbase deixou uma resposta 22 de agosto de 2022

Thank you for the wonderful review! 🙏😊

18 de janeiro de 2023

Using the app for Frequently Bought Together widget, so I can only comment on that so far. Definitely impressed with customer service including immediate response via chat. Also had a zoom with Kavishan to change the location of the widget on the product page. Changed in 5 minutes and looks great!

The Empowered Reseller
Estados Unidos
Aproximadamente 15 horas usando o app
Logbase deixou uma resposta 19 de janeiro de 2023

Thank you very much for your kind review. It is greatly appreciated. Please feel free to contact us at any time for further assistance.

17 de maio de 2023

Custom Support is quick and kind.
And though it's based on EN you can change the language to match your site!

XGIMI JP TEST SITE
Japão
Aproximadamente 15 horas usando o app
Logbase deixou uma resposta 18 de maio de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

8 de novembro de 2022

solid customer support, able to customise the addon widget, and the frequently bought together widget to my satisfaction

Kaizenya
Singapura
Aproximadamente 15 horas usando o app
Logbase deixou uma resposta 8 de novembro de 2022

Thank you for the wonderful review! 🙏😊

18 de fevereiro de 2022

I have not used the app yet; however, I just finished a Zoom meeting with the staff. They were very good at displaying the app. The support team is going to position the Add On area for me. I will come back and write a review after I use it.

Simplyglampingusa
Estados Unidos
Aproximadamente 15 horas usando o app
Logbase deixou uma resposta 19 de fevereiro de 2022

Thank you Rebecca for the wonderful review!

Data de edição: 10 de março de 2022

Does exactly what it says, 4 different places to upsell, all can be toggled! Proactive support that will customize the look for you. I hope they will add another way to apply discounts in the future since often customers already have a discount.

Invis Sports
Estados Unidos
Aproximadamente 14 horas usando o app
Logbase deixou uma resposta 10 de março de 2022

Thank you Taylor for the wonderful review! With discounts there are different approaches - 1) a conservative approach of working with Shopify discount codes (does not allow stacking), or 2) a riskier approach of creating a draft order (can possibly conflict with other apps). We took the conservative approach for now, but we are constantly watching this space and will keep you updated on any improvements.

18 de janeiro de 2022

I use this app to cross-sell at InfiniteElgintensity.com. It's reliable and, unlike similar apps, hides out-of-stock variants of the cross-sell product.

Infinite Elgintensity Gym Apparel
Estados Unidos
Aproximadamente 12 horas usando o app
Logbase deixou uma resposta 18 de janeiro de 2022

Thank you for the wonderful review!

22 de março de 2023

Perfect Support!
Very nice conversation and helpfull.
Siva help me a lot. Now i can sell!
The app is very helpfull!

Lili Home&Garden
Polônia
Aproximadamente 11 horas usando o app
Logbase deixou uma resposta 22 de março de 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Customer Success Team - Logbase