Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Recensioner (2 061)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
4 juni 2023

Excellent support. Quick responses. Easy to use app. Whether this helps with conversion remains to be seen.

D.N. LEO Novels
Australien
5 månader användning av appen
Logbase svarade 5 juni 2023

Thank you so much for taking the time to leave us your valuable feedback. Please reach out to us if you have any queries. We will be happy to help you anytime.

Redigerat 4 februari 2024

Ani with the support team did a fantastic job helping me get the product add-on's cards to work again after they suddenly stopped loading (after what appears to be an issue from another app interfering with this one's performance). In this case she quickly identified the problem within a couple of minutes and had them working again.

She also accepted feedback I gave about what function might be beneficial to pass on to the development team to have product add-on cards update according to the product variant selection from a single product page. I don't know if they'll be able to do it, but at the very least, it was nice to hear my suggestion would be passed along for consideration. Thank you, Ani!

*Update 02/03/24 -----
Janani was very kind, patient and attentive to me during the support call. I've made a request that may not be typical and sometimes those are not easy to address in a call, but Janani was understanding and willing to pass along my request to the dev team to create a drop down button to expand or hide the add-on's cards on the product pages so that customers can read the product description before being shown the list of options. (it is believed that as they are appearing before the product description, it is deterring sales because customers aren't seeing the description). I hope this can be done but in the meantime, I appreciate Janani's time and care during our call.

LifeTimer International
USA
5 månader användning av appen
Logbase svarade 5 oktober 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

20 juli 2022

Quick help, very kind, 10/10 recommend. This is the product and servis i was looking for. Thank you

Pure Steam
Tjeckien
5 månader användning av appen
Logbase svarade 20 juli 2022

Thank you for the wonderful review! 🙏😊

7 november 2022

Application en cours de test mais la prise en main est simple et le support est d'une très grande aide pour customiser l'apparence des widgets selon notre charte graphique.
Très réactif, très agréable. Nous attendons de voir l'impact sur l'activité pour décider de conserver ou non cette app mais jusqu'à présent nous sommes très contents de sa mise en place.

Debongout
Frankrike
5 månader användning av appen
Logbase svarade 7 november 2022

Merci pour les merveilleux commentaires ! 🙏😊

28 april 2023

Amazing customer service. The zoom call was incredibly helpful, and I was able to customize the app for my necessities.

AAA Corporate Travel Store
USA
5 månader användning av appen
Logbase svarade 28 april 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

6 april 2023

This app is great! Helps increase AOV and conversion when we run promotions. Super easy to set up, and their support always responds instantly with solutions when we have questions. Definitely recommend.

Tabu Group
USA
5 månader användning av appen
11 maj 2023

Veena talked me through exactly how to setup my 'frequently bought together' offers in a really friendly and very helpful way. Great support.

OstomyLife
Irland
5 månader användning av appen
Logbase svarade 11 maj 2023

Thank you so much for taking the time to leave us a wonderful review. It means a lot to us. Please feel free to reach out to us if you have any further queries. We will be happy to help you.

23 februari 2023

Highly recommend this APP! Annie was extremely helpful and made the process seamless. Great service! Five stars!

Olivia Jewellery
Australien
5 månader användning av appen
Logbase svarade 23 februari 2023

Thank you so much for the wonderful review! we really appreciate you taking the time to share your feedback

15 augusti 2022

I used this app to help me get more sales. It does work very well. It allows people to learn more about my product. Good.

HIGBEDDING
USA
5 månader användning av appen
Logbase svarade 16 augusti 2022

Thank you for the wonderful review! 🙏😊

23 november 2022

App works great for on-page and cart upsells, and their customer service has been incredible in helping me to customize various app elements to match my store's aesthetic. I'd recommend for sure!

Mosaic Stock Shop | Curated free stock photo collections
USA
5 månader användning av appen
Logbase svarade 24 november 2022

Thank you for the wonderful review! 🙏😊