Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
16 maj 2023

They have very helpful customer service and the app has good features and seems to work well. Recommended

Flails UK
Storbritannien
Ungefär 15 timmar användning av appen
Logbase svarade 16 maj 2023

Thank you so much for taking the time to leave us such a wonderful review. It means a lot to us.

25 februari 2023

The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.

Green Vegan Bags
USA
19 dagar användning av appen
Logbase svarade 27 februari 2023

Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.

22 augusti 2022

Amazing app, and the customer support is even more amazing! The app is easy to set up, and are easy to translate into your own language. If you need help, they are one the best and fastest support on Shopify I've ever seen. 10/10!

pysjn
Norge
Ungefär 15 timmar användning av appen
Logbase svarade 22 augusti 2022

Thank you for the wonderful review! 🙏😊

18 januari 2023

Using the app for Frequently Bought Together widget, so I can only comment on that so far. Definitely impressed with customer service including immediate response via chat. Also had a zoom with Kavishan to change the location of the widget on the product page. Changed in 5 minutes and looks great!

The Empowered Reseller
USA
Ungefär 15 timmar användning av appen
Logbase svarade 19 januari 2023

Thank you very much for your kind review. It is greatly appreciated. Please feel free to contact us at any time for further assistance.

8 november 2022

solid customer support, able to customise the addon widget, and the frequently bought together widget to my satisfaction

Kaizenya
Singapore
Ungefär 15 timmar användning av appen
Logbase svarade 8 november 2022

Thank you for the wonderful review! 🙏😊

17 maj 2023

Custom Support is quick and kind.
And though it's based on EN you can change the language to match your site!

XGIMI JP TEST SITE
Japan
Ungefär 15 timmar användning av appen
Logbase svarade 18 maj 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

18 februari 2022

I have not used the app yet; however, I just finished a Zoom meeting with the staff. They were very good at displaying the app. The support team is going to position the Add On area for me. I will come back and write a review after I use it.

Simplyglampingusa
USA
Ungefär 15 timmar användning av appen
Logbase svarade 19 februari 2022

Thank you Rebecca for the wonderful review!

Redigerat 10 mars 2022

Does exactly what it says, 4 different places to upsell, all can be toggled! Proactive support that will customize the look for you. I hope they will add another way to apply discounts in the future since often customers already have a discount.

Invis Sports
USA
Ungefär 14 timmar användning av appen
Logbase svarade 10 mars 2022

Thank you Taylor for the wonderful review! With discounts there are different approaches - 1) a conservative approach of working with Shopify discount codes (does not allow stacking), or 2) a riskier approach of creating a draft order (can possibly conflict with other apps). We took the conservative approach for now, but we are constantly watching this space and will keep you updated on any improvements.

18 januari 2022

I use this app to cross-sell at InfiniteElgintensity.com. It's reliable and, unlike similar apps, hides out-of-stock variants of the cross-sell product.

Infinite Elgintensity Gym Apparel
USA
Ungefär 12 timmar användning av appen
Logbase svarade 18 januari 2022

Thank you for the wonderful review!

22 mars 2023

Perfect Support!
Very nice conversation and helpfull.
Siva help me a lot. Now i can sell!
The app is very helpfull!

Lili Home&Garden
Polen
Ungefär 11 timmar användning av appen
Logbase svarade 22 mars 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Customer Success Team - Logbase