Recensioner (1 723)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
24 augusti 2022

Great customer service. Solve out custom needs required really well. Thanks for really good support.

VELTUFF® DK
Danmark
Ungefär 18 timmar användning av appen
Logbase svarade 24 augusti 2022

Thank you for the wonderful review! 🙏😊

5 juni 2023

This is an amazing app! The customer service is amazing too! A representative was able to jump on a zoom call with me and walk me through the entire set up!

Humans Only Club LLC
USA
Ungefär 17 timmar användning av appen
Logbase svarade 5 juni 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

25 april 2022

At the beginning, I encountered some problems with the settings, but the customer service quickly solved them. Thank you very much!

THRIVE OFFICIAL CO.
Taiwan
Ungefär 17 timmar användning av appen
Logbase svarade 25 april 2022

Thank you for the wonderful review! 🙏😊

30 mars 2023

Amazing support from Dhinakar, really happy with the help I received and for taking the time to run through the product on an introduction call.
The pricing model is also perfect for helping you start out with no cost and then charge as your business grows. if only more app developers adopted this great model which helps to support small businesses.

Lures Edge
Storbritannien
Ungefär 17 timmar användning av appen
Logbase svarade 30 mars 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

Thank you so much Rob 😊

21 mars 2023

I can honestly say, hands down, this is such a great app. But further more... the customer service team are AMAZING! You can book a zoom and they'll change the look and feel of the upsell pop up so it has the same look and feel of your branded shop. It took less than 15 minutes of being on the call and they interacted with me whilst making the changes to make sure I was happy. Honestly... what a service! Very impressed and would highly recommend. The app works beautifully.

Social Glow Shop
Storbritannien
Ungefär 16 timmar användning av appen
Logbase svarade 21 mars 2023

It's always our pleasure to assist you. We thank you for the wonderful review. Helps our app a lot to grow bigger.
Customer Success Team - Logbase

16 juni 2023

Excellent app and quick professional support that is highly recommended for anyone else looking to improve their store's conversions.

1st Detachment
USA
Ungefär 16 timmar användning av appen
Logbase svarade 16 juni 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

8 november 2022

I appreciate the ability to have a zoom call to help setup and customize the app. That is really nice.

Pro Kettlebell
USA
Ungefär 16 timmar användning av appen
Logbase svarade 8 november 2022

Thank you for the wonderful review! 🙏😊

25 februari 2023

The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.

Green Vegan Bags
USA
19 dagar användning av appen
Logbase svarade 27 februari 2023

Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.

22 augusti 2022

Amazing app, and the customer support is even more amazing! The app is easy to set up, and are easy to translate into your own language. If you need help, they are one the best and fastest support on Shopify I've ever seen. 10/10!

pysjn
Norge
Ungefär 15 timmar användning av appen
Logbase svarade 22 augusti 2022

Thank you for the wonderful review! 🙏😊

18 januari 2023

Using the app for Frequently Bought Together widget, so I can only comment on that so far. Definitely impressed with customer service including immediate response via chat. Also had a zoom with Kavishan to change the location of the widget on the product page. Changed in 5 minutes and looks great!

The Empowered Reseller
USA
Ungefär 15 timmar användning av appen
Logbase svarade 19 januari 2023

Thank you very much for your kind review. It is greatly appreciated. Please feel free to contact us at any time for further assistance.