Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Recensioner (2 057)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
26 augusti 2022

App is working fine and it is pretty easy to use. One minus is that you cannot do anything else then set up the widgets texts and products. If you need to change colors or place of the widget, then you need to have a Zoom call. One thins is also really sketchy for me that they want to take control of your computer and do it for you. Maybe I'm old fashioned but I don't want that somebody else is controlling my computer.

Wølmark Finland
Finland
12 månader användning av appen
Logbase svarade 1 september 2022

Thank you for the feedback, we understand and will take your inputs. Since there are multiple widgets and every theme is different, the styling assistance is manually done by us. It's a one time work (for a theme). But we understand a DIY solution would be good as well and we plan to add such a feature in the coming months.

Regarding taking control of the screen - we are really sorry to have put you in an uncomfortable position. Actually, we have an option to get app access and share our screen as an alternative. Going forward we have instructed our support team to get a clear consent and present all options on how we can support you.

And, don't worry, you are not old fashioned! It's perfectly fine and your choice on how you want to be supported! We really appreciate you being watchful and secure over the Internet.

28 april 2022

I'm impressed with how quickly their customer service was able to respond to my questions and requests! They were able to help fix the formatting of the upsell widgets very quickly and efficiently. I like how the widget automatically matched my brand colors as well! Highly recommended!

Kittie Treats Shop
USA
11 dagar användning av appen
Logbase svarade 30 april 2022

Thank you for the wonderful review! 🙏😊

29 april 2022

I think this app is the best. Because it increased our sales, we increased our income in a very short time like 1 week.

American Soft Linen
USA
11 dagar användning av appen
Logbase svarade 30 april 2022

Thank you Osman for the wonderful review! 🙏😊

Redigerat 31 maj 2023

Dhinakar was extremely helpful and had great knowledge of the product and was able to liaise with his technical team to adapt the app to our store with very fast and efficient service. Great customer service and product, would recommend :)

Gym and Fitness
Australien
11 dagar användning av appen
Logbase svarade 31 maj 2023

Thank you so much for taking the time to leave us such a wonderful review. We're really grateful for your kind words. Please reach out to us if you have any queries. We will be happy to help you anytime.

11 januari 2022

Great app! Simple to set up with an intuitive workflow and very prompt customer service. The developers helped with some simple customisations which was greatly appreciated!

Rub & Grub
Australien
11 dagar användning av appen
Logbase svarade 12 januari 2022

Thank you for the wonderful review!

23 mars 2022

To be honest this is the very first review of any app I am writing. The team is really great, open for feedback & most importantly accommodating to the same. They act on it immediately to provide the best solution. Kudos to the team.. Keep up the great work..!!!

The Accessorys Official
Indien
10 dagar användning av appen
Logbase svarade 23 mars 2022

Thank you Zoheb for the wonderful review! 🙏😊

9 september 2022

Excellent customer service when customizing the location of the offers and upsells. Very happy with the app

signtradesupplies
Storbritannien
10 dagar användning av appen
Logbase svarade 9 september 2022

Thank you for the wonderful review! 🙏😊

30 oktober 2023

Great customer service ! Thanks to Veena she helped us fix our issues very quickly

Nation Sport
Kanada
10 dagar användning av appen
Logbase svarade 31 oktober 2023

We would like to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.

2 december 2022

It's been one day while we are testing the app but it's been just great! Support team is so great and helped me very quick to solve the problem. Can definitely recommend the app as it just does the job!

TruClothing
Storbritannien
10 dagar användning av appen
Logbase svarade 2 december 2022

Thank you for the wonderful review! 🙏😊

15 januari 2023

Fast replies and very helpful team. This app works very well and has generated significant sales through the shopping cart popup.

Pet-Tags.com.au
Storbritannien
10 dagar användning av appen
Logbase svarade 25 januari 2023

Thank you for your wonderful review!