Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

Recensioner (2 190)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
13 december 2024

Quickest customer service ever - I had a small issue that needed to be resolved, and I got an answer and solution in litererally less than 2 minutes from Suriyaa. Just brilliant. Goes to show they take their product and customer service seriously. Highly recommended.

Henry Archer Denmark
Danmark
Nästan 2 år användning av appen
Logbase svarade 16 december 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

23 januari 2025

muy buena! incrementa el ticket de vente 100%

Antartic Shower
Spanien
4 månader användning av appen
Logbase svarade 4 februari 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

21 januari 2025

Sudhan ravi was amazing. He helped me with cart slider placement!!!

Rena Sports
USA
4 månader användning av appen
Logbase svarade 4 februari 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 februari 2025

Boomika was great help for my inquiry!

Petit Moi
Malaysia
3 månader användning av appen
Logbase svarade 6 februari 2025

Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

10 februari 2025

Super intuitive and when you don't have a feature that you need - you easily hop on customer service and they take care of it right away! It's amazing and we've already seen conversions happening on our site from it. Highly highly recommend!

circleandsquaredecor
USA
2 månader användning av appen
20 december 2024

Kavishan was super helpful and helped me resolve my issue very quickly.

Charlotte Mills
Storbritannien
11 månader användning av appen
Logbase svarade 4 februari 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

20 januari 2025

Had a small issue regarding our upsell pop up. Trissha was right on the case and had this solved within minutes. Amazing experience. Great customer service.

ArcticFit
Storbritannien
3 månader användning av appen
Logbase svarade 4 februari 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

13 december 2024

Uriya provided wonderful and quick service to my questions and helped get the app fixed up for our store. Very grateful to Uriya for his assistance.

Coal Iron Works
USA
Mer än ett år användning av appen
Logbase svarade 16 december 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

12 februari 2025

My experience has been great. The app offers a lot, and the service is great, the customizations are infinite!

UNOZERO
USA
2 månader användning av appen
1 januari 2025

After 50 orders you will be charged $6.99 for each 100 orders you have in the past 30 days. They like to not mention it. But I will.

The Jewel Heart
Rumänien
6 månader användning av appen
Logbase svarade 3 januari 2025

We see that there has been a misunderstanding. We do not charge $6.99 for every 100 orders in a billing cycle. The maximum our app can charge in a billing cycle (30 days) for your store is only $12.99. Since you had tried our app on November 21, 2022, our app charges only $6.99 for 101–600 orders or $12.99 for 600+ orders in a billing cycle.

The two $6.99 charges are for two different billing cycles.

November 5, 2024 – December 4, 2024
In this cycle, the 101st order was received in the store on December 3, and so a $6.99 charge was initiated.

December 5, 2024 – January 3, 2025
In this cycle, the 101st order was received in the store on December 10, and so a $6.99 charge was initiated.

Shopify collected these two initiated charges for two billing cycles on January 1, 2025. The charges are exactly what has been advertised, which you can verify in the Help section of our app. Even if you receive 499 orders in a billing cycle, the charge would still be only $6.99.

We have reached out to you via email with more detailed information. Hope we can resolve this sooner.