Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
26 februari 2024

I am new to eCommerce world. I am scheduled to launch my website by the end of this week and I wanted to make sure, I have good offers to customers who visit my website. I like the ideas of Upsell &Cross Sell and so decided to try the app. At first, it seemed easy to set up, but as I was trying to figure out how to set up my products together, I was feeling overwhelmed and stressed... and so I reached out for help and arranged a Zoom meeting that is TOTALLY FREE for 30 mins! Sudhan, not only showed me how to set up UpSell and CrossSell, but also configured things that I wasn't happy about, such as thumbnail width of add-on products; he was prompt, knowledgable, and friendly.
I am extremely happy about the support that I received today. Thank you so much, Sudhan!

By YoM
USA
2 dagar användning av appen
Logbase svarade 28 februari 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 april 2024

Easy to setup and great customization options to design how you want it to look. Their support team is responsive and very helpful for anything that you are not able to do yourself. Kavishan was wonderful to work with!

adorn512
USA
2 dagar användning av appen
Logbase svarade 6 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

9 april 2024

Dear Support Team,

Thank you for the quick and clear help with changing the language settings in the app. Your instructions were straightforward, and the visual aid was very helpful. I appreciate the professionalism and the friendly tone throughout our interaction. It's great to know your team is there for further assistance. Keep up the fantastic work!

Best, Styon.de

Styon
Tyskland
5 dagar användning av appen
Logbase svarade 16 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

14 februari 2024

⭐⭐⭐⭐⭐ - Outstanding Service from Febin at Selleasy!

I recently had the pleasure of working with Febin from Selleasy to address an add-on adjustment issue on my website, and I couldn't be happier with the results!

Febin's expertise and dedication truly shone through as he quickly identified and resolved the problem with precision. His communication throughout the process was excellent - he kept me informed every step of the way, explaining the issue and the solution in a way that was easy to understand.

What sets Febin apart is not just his technical proficiency but also his commitment to customer satisfaction. He went above and beyond to ensure that the add-on adjustment not only fixed the issue but also improved the overall functionality of my site.

Working with Febin was a breeze, and he made what could have been a stressful situation incredibly smooth and stress-free. I highly recommend Febin and the Selleasy team for their exceptional service and technical prowess. Thank you, Febin, for your prompt and outstanding assistance! ⚙️️

BelleDonato
USA
8 dagar användning av appen
Logbase svarade 15 februari 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

4 april 2024

Siddarth was an absolute legend. SO responsive. INSANELY professional. He hopped on a Google meets call with me in a HEARTBEAT and solved my problem EFFORTLESSLY.

HE stuck around with me for as long as I needed and was beyond responsive via email. I did ask him to do a complex task that required coding - this man was so experienced he fix it no problem like it was nothing.

I don't know where you guys found him but you are LUCKY to have one of the best livechat support agents of all time. Give him a raise.

AMALILY
Storbritannien
3 dagar användning av appen
Logbase svarade 5 april 2024

We truly appreciate your kind words and feedback about the support experience with us. Your recognition means a lot! We'll be sure to pass on your compliments to Siddarth and our team.

4 mars 2024

Got great help from support via Zoom

Sparkfix.no
Norge
Nästan 2 år användning av appen
Logbase svarade 5 mars 2024

Thank you for your generous feedback! We understand your concern and will definitely pass on this to our development team to consider for future updates. It's always our ...

18 mars 2024

Amazing app and customer service to match. Thank you!

Crystal Heaven London
Storbritannien
Mer än ett år användning av appen
Logbase svarade 19 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

27 mars 2024

Great service. I appreciate they took their time to walk me through set up.
We've also added quite a bit of extra revenue with the product add ons.

Riot Kayaks
USA
2 dagar användning av appen
22 april 2024

Febin support was excellent he really helped me a lot with setting up my first offer he was very nice and helped me a lot as a new customer with the app.

Aurora Polaris Cosmetics
Australien
4 dagar användning av appen
Logbase svarade 23 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 mars 2024

I'm a new user, and Janaee expertly walk me through all the basics. I appreciate that customer service is available from the start and look forward to using the app.

Cosmic Q Publishing
USA
6 dagar användning av appen
Logbase svarade 8 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.