Recensioner (1 707)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
15 maj 2024

Outstanding customer service! The help desk team meticulously guided us through the app, providing thorough explanations at every step. Their attention to detail and patience made the experience exceptionally helpful.

MyOva
Storbritannien
20 dagar användning av appen
Logbase svarade 16 maj 2024

Thank you for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

22 april 2024

Febin support was excellent he really helped me a lot with setting up my first offer he was very nice and helped me a lot as a new customer with the app.

Aurora Polaris Cosmetics
Australien
4 dagar användning av appen
Logbase svarade 23 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2 mars 2024

Had issues with the layout of the add on items and the team from Logbase replied to my query quickly, made the corrections and had it set up properly right away. Great response and quick resolution.

Avid Health and Wellness
Kanada
4 månader användning av appen
Logbase svarade 5 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

14 maj 2024

Absoloutely suprt team and easy to work with this app. Very highly reccomend these guys to run your buisness.

YouGlow Cosmetics
Australien
7 dagar användning av appen
Logbase svarade 15 maj 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

5 april 2024

Easy to setup and great customization options to design how you want it to look. Their support team is responsive and very helpful for anything that you are not able to do yourself. Kavishan was wonderful to work with!

adorn512
USA
2 dagar användning av appen
Logbase svarade 6 april 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

8 maj 2024

Super good and highly recommended, customer service super helpful as well

CoGlam
Frankrike
30 dagar användning av appen
Logbase svarade 9 maj 2024

Thank you for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

4 april 2024

Siddarth was an absolute legend. SO responsive. INSANELY professional. He hopped on a Google meets call with me in a HEARTBEAT and solved my problem EFFORTLESSLY.

HE stuck around with me for as long as I needed and was beyond responsive via email. I did ask him to do a complex task that required coding - this man was so experienced he fix it no problem like it was nothing.

I don't know where you guys found him but you are LUCKY to have one of the best livechat support agents of all time. Give him a raise.

AMALILY
Storbritannien
3 dagar användning av appen
Logbase svarade 5 april 2024

We truly appreciate your kind words and feedback about the support experience with us. Your recognition means a lot! We'll be sure to pass on your compliments to Siddarth and our team.

21 mars 2024

Just had a setup call with Dhina. I'm using the Ella theme by Halothemes and was frustrated by the fact that the Selleasy integrations weren't working properly. Dhina set it all up for me which involved a bit of mucking around and adding bits of code. He was excellent and I'm very happy now to have some pre-purchase upsells/cross-sells set up!

Down Under Outdoors
Australien
3 dagar användning av appen
Logbase svarade 22 mars 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our...

1 juni 2024

Their app charges you money even if the app isn't the one making sales or making conversions. Kinda weird and not standard practice.

Aik Studio
Pakistan
2 månader användning av appen
10 maj 2024

Had great customer service experience with Febin! Resolved issues for us quickly

SILKE London
Storbritannien
Ungefär en månad användning av appen
Logbase svarade 13 maj 2024

Thank you for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.