Upsell & Cross Sell ‑ Selleasy , 635 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
23 mars 2023

We just started to use the App and for now services and usability is super! We are excited to see how it will perform.

Goldgarn Denim
Tyskland
Tid som ägnats åt att använda appen: Ungefär 2 timmar
20 mars 2023

Very professional and is a good app for start. Appreciate The staff that help me in translation for the section was needed! Thank you A lot of good modules and a good start label

Fingroup Online
Italien
Tid som ägnats åt att använda appen: 11 månader
LogBase svarade 20 mars 2023

Thank you so much for taking the time to leave a review! It means a lot to our team.

10 mars 2023

The apps really provide the kind of upsell i've needed. Easy to create the offers and the support team are very helpful and fast in resolving my issues. Totally recommended!

Locka Kuala Lumpur
Malaysia
Tid som ägnats åt att använda appen: Ungefär 5 timmar
LogBase svarade 10 mars 2023

Thanks for your kind review. It really a lot for us

25 februari 2023

The app gives a lot of options and ways to create your upsell based on your preference. The assistance from customer service was fantastic with a zoom and screensharing. They changed the color and size of the button to match my store. The only downsize to the app is that you can't change the color or font without CSS and you can't change the position of the upsells or pop up on the page without CSS, which other apps do have. But they will change it for you if you tell them what you want and reach out and they have so many options and combinations for upsells, which is rare.

Green Vegan Bags
USA
Tid som ägnats åt att använda appen: 19 dagar
LogBase svarade 27 februari 2023

Thank you for your valuable feedback. We would like to inform you that we are already working on a "do-it-yourself"(DIY) styling feature and this should roll out in the coming months. For now, since we have multiple widgets and every Shopify theme is unique, we are assisting our customers with styling customization using CSS. We will definitely update you when we release the DIY feature on our app.

Redigerat 10 februari 2023

I used to love this app. Recently, there has been a spate of issues specifically with the Thank You Page offer. Customer service is excellent though, they resolved my issues quickly.

Issues I faced were:
1) Thank you page upsell offer had a bug for iOS devices preventing check out
2) Thank you page upsell offer showed prices that were 100x higher than actual, affecting conversion as the prices showed was $2200 vs actual $22
3) Post Purchase Page offer had some payment collection issues, so some products were sold and delivered to customers without receiving the money

Manjasheets
Singapore
Tid som ägnats åt att använda appen: 9 månader
LogBase svarade 10 februari 2023

Hi Ben,
First, we are sorry for the difficulties you had to face with the app. I hope we have resolved the issues now. We try our best to work well out of the box, but with the huge number of apps in Shopify and different setups, conflicts do come up occasionally. But we learn and keep improving the app.

I am the co-founder, and the team has brought this issue to my notice. We will continue to keep an eye on your store and make sure you have a happier experience!
Also, thank you for patiently staying with us!

Thank you,
Abishek
Co-founder, Selleasy.

26 januari 2023

very useful.
Support is the best. Every time prontify to help us.
I am at the test fase but very happy with the app.

VaiBuscar
Portugal
Tid som ägnats åt att använda appen: 4 dagar
LogBase svarade 27 januari 2023

Thank you for your kind review! We have passed the feedback that you sent us to our development team.

23 december 2022

A very straightforward and neat upsell application. Integrates nicely in my store and the only improvement I can think of is additional colour/font options to match one's store more closely. Cheers!

MecatlCacao
Australien
Tid som ägnats åt att använda appen: Ungefär en månad
LogBase svarade 23 december 2022

Thank you for giving us our 500th review! And, also for the feedback. We are working on a "do-it-yourself" styling feature and this should roll out in about a month. For now, since we have multiple widgets and every theme is different, we will assist with the styling customization and our team will reach out to you on email to do the styling to suit your store. Cheers!

6 december 2022

A great app that does what it should, though it could use better analytics tools. Customer support has been helpful. Recommended.

Pawfect Pals
Australien
Tid som ägnats åt att använda appen: 4 månader
LogBase svarade 8 december 2022

Thank you for the feedback! We have reached out to you by email to understand what kind of analytics you are looking for.

16 november 2022

I had an issue with one of the widgets displaying in my store, but the support team were very heplful and the issue was resolved withing 24 hours or so. Thanks!

Cocktail Collective
Nya Zeeland
Tid som ägnats åt att använda appen: 2 dagar
LogBase svarade 17 november 2022

Thank you for the wonderful review! 🙏😊

28 september 2022

App is easy to set up. And support was efficient when I needed help with the widget title placement.

BARKERY OVEN
Malaysia
Tid som ägnats åt att använda appen: Ungefär 23 timmar
LogBase svarade 29 september 2022

Thank you for the review!