Upsell & Cross Sell ‑ Selleasy , 648 recensioner

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
1 april 2023

Just finished working with the customer service team. They are super easy to work with and fixed my issue as we were talking. I'm using a custom theme called "Thalia" which was giving me integration issues, but after a quick zoom call, I was able to share my screen and show them my issue and now my website works exactly as I was hoping it would!

Capties
USA
LogBase svarade 1 april 2023

Thank you for taking the time to write such a kind review. We are thrilled to hear that you had a great experience with us and appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.

31 mars 2023

We needed some support on mobile appearance, essentially adding some custom css in the app. Sudan Ravi was my chat support agent and helped efficiently and professionally. High ratings for good support! The app has also been producing some cart upsells. Thanks you!

shop.deervalley.com
USA
Tid som ägnats åt att använda appen: 7 månader
LogBase svarade 31 mars 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Customer Success Team - Logbase

31 mars 2023

Very user friendly and lots of great options to add feature your site. We needed help troubleshooting and we were able to get customer support on Zoom immediately and they fixed the issue in less than 5 minutes. Would highly recommend this app!

LivingPearl
USA
Tid som ägnats åt att använda appen: 4 dagar
LogBase svarade 31 mars 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

31 mars 2023

Love this app. I'm a one product store and this app has helped push up sales by between 10-30% taking average order from one sale £7 to AOV of just under £10.

The support is very fast too. I would recommend this app.

Tooth Be Told
Storbritannien
LogBase svarade 31 mars 2023

Thank you so much for the wonderful review! We appreciate you for taking the time to leave us your valuable feedback.

31 mars 2023

It's still too early to tell if the App has increased sales or AOV, but what is for certain is that the support is exceptional. Annie and Siddarth were very patient and helped explain everything to me.

Bree Probiotic Skincare
Sydafrika
Tid som ägnats åt att använda appen: En dag
LogBase svarade 31 mars 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We will be glad to help you!!

30 mars 2023

Amazing support from Dhinakar, really happy with the help I received and for taking the time to run through the product on an introduction call.
The pricing model is also perfect for helping you start out with no cost and then charge as your business grows. if only more app developers adopted this great model which helps to support small businesses.

Lures Edge
Storbritannien
Tid som ägnats åt att använda appen: Ungefär 17 timmar
LogBase svarade 30 mars 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

Thank you so much Rob 😊

29 mars 2023

amazing customer service, and they reply quickly as well, they are really kind and are extremely helpful

Aromafier
Kanada
Tid som ägnats åt att använda appen: 12 dagar
LogBase svarade 29 mars 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

29 mars 2023

Very good experience, when you encounter problems, customer service is real-time online response, can quickly solve your needs, nice!

CA Kemimoto
Hongkong SAR
Tid som ägnats åt att använda appen: Ungefär en månad
LogBase svarade 29 mars 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

29 mars 2023

Good simple app, what I was looking for. Very helpful support.

Moduluxe
Storbritannien
Tid som ägnats åt att använda appen: Ungefär en månad
LogBase svarade 29 mars 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you.

28 mars 2023

Worked with Rahul on ShipEasy. He was incredibly patient and diligent in deploying the app. Afterwards he took me through the Upsell app after I asked him to take me through any other features his company works with that can drive AOV. He was very gracious to take me through and explain how we can use this. It's a risk free app that I plan on building out next week. Great team.

The Wholefoods Refillery™
Australien
Tid som ägnats åt att använda appen: 25 minuter
LogBase svarade 28 mars 2023

Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.