Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

评论 (1,984)

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年1月25日

Scheduled a support call with Selleasy on Upsell & Cross Sell app at 11pm, I got the best customer service from Annie! She answered all my questions, showed me settings and explained reports, such helpful support and app. Strongly recommend!!!

Loveivy.com
美国
4个月 人在使用应用
Logbase已回复 2023年1月26日

Thanks for your kind review, It really helps our app to grow further.

2022年1月14日

Nice app. Includes discount feature across the options for products add ons, bundles etc. Very easy to use, support helped move the widget within 5 mins.! Excellent. Highly recommended!

Luccardo Italian Treats
英国
4个月 人在使用应用
Logbase已回复 2022年1月14日

Thank you for the wonderful review!

2023年6月13日

Great app, with great customer support. Had a bug with the offer text, they solved it real fast. (instant response on email too)

FLAMEN
克罗地亚
4个月 人在使用应用
Logbase已回复 2023年6月13日

Thank you for your kind feedback, your words are very much appreciated. Have a great day!

编辑时间:2023年5月26日

A very useful app, it has performed perfectly. They give FABULOUS support. I recommend it.

To the Moon
西班牙
4个月 人在使用应用
Logbase已回复 2023年2月7日

Thanks for your wonderful review, we are continuously developing we will definitely make it better for you in the future.

2023年3月22日

The customer service is so good, and the layout shows beautifully. The app could help you create the addon section, frequently bought together section and cart page and thank you page, it's powerful!

HOVSCO
美国
4个月 人在使用应用
Logbase已回复 2023年3月22日

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team.

2022年5月18日

Customer Service is amazing.. they are always ready to help you at the earliest.. Special Mention to Kavishan, who helped me relentlessly.
App is pretty easy to use.. simple yet effective.. I recommend this..

Dazzles Jewellery
印度
4个月 人在使用应用
Logbase已回复 2022年5月18日

Thank you for the wonderful review! 🙏😊

2022年12月15日

It is very easy to use, and no coding or technical knowledge is required to manage this application.
Customer care service is very good, they have very skilled representatives. I have arranged a zoom call for me, and Annie was my representative and she helps me out in a very professional way. I am giving a 5-star rating for the customer care service. Highly recommended!

EsperaWatches
美国
4个月 人在使用应用
Logbase已回复 2022年12月16日

Thank you for the wonderful review! 🙏😊

2021年8月26日

LogBase is way far beyond other apps that I used. They have 1001% best customer support! They will never leave you until the end! I dont think i will survive my online store with out LogBase! I just install this apps and I LOVE IT. You wont regret using LogBase apps!

Sweet Cakes by Vernz
加拿大
4个月 人在使用应用
Logbase已回复 2021年8月27日

Thank you for the wonderful review!

2022年11月23日

Amazing support, and excellent functionality! I was able to get this turned on for a Black Friday event, and the support team was there to help me. Can't recommend it more.

MISSION Boat Gear
美国
4个月 人在使用应用
Logbase已回复 2022年11月23日

Thank you for the wonderful review! 🙏😊

编辑时间:2023年2月17日

Update: Original review still applies, make sure you know what the rules are for freemium plan. They did reverse the charges for me and updated the description so it's more clear. App still is great as it always has been and now I'm aware of when I will be charged.

Know what you are getting into. Pricing for this app takes into account all sales made via Shopify. That's not just on your online store but if you take orders via markets or events as well. The app itself is useful, well designed, and works well but the lack of clarity on pricing wasn't acceptable. For our needs this was not worth the money. Free version would have remained useful as we do most of our business at markets.

Turn Em Red Seasonings
美国
4个月 人在使用应用
Logbase已回复 2023年2月14日

We understand that there was confusion with the description of the charges, so we have updated our plan section now to make it more clear about the charges. Please note, we have processed the complete refund as well and reached out to you via email.

This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We count all channels for orders because every single order no matter from which channel, hit our app server. And we have widgets running on the order status page that can apply to all channels.

We are sorry to hear that you had a negative experience and we would like to do everything we can to make it right. At Logbase, we take all feedback seriously and we value your opinion as your satisfaction is our top priority.