Upsell & Cross Sell — Selleasy
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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Worked with Rahul on ShipEasy. He was incredibly patient and diligent in deploying the app. Afterwards he took me through the Upsell app after I asked him to take me through any other features his company works with that can drive AOV. He was very gracious to take me through and explain how we can use this. It's a risk free app that I plan on building out next week. Great team.
Thank you for taking the time to write such a kind review. We are happy to hear that you had a wonderful experience with us and greatly appreciate your positive feedback. Your words mean a lot to us and motivate us to continue providing exceptional service.
I wanted to change the location on the product page but couldn't figure it out. Customer service helped me out immediately (on a saturday) and got it fixed straight away. Very happy with this app!
Thank you for the wonderful review!
I have installed this app to help increase my orders value. It is so easy to set up bundles of frequently bought together products and add ons on product pages and cart page. I received a really helpful demo where they helped me to set the app up and went through a few example offer set ups with me.
Thank you for the wonderful review! 🙏😊
This app is super intuitive and convenient to use, can't wait to see how it increases sales! Would suggest to any shops that want to add straight forward add-ons to their shop
Thank you for the wonderful review! 🙏😊
very interesting app was introduced to me by Febin who have been such great help. thank you for your assistant Febin
Thank you for your kind feedback, your words are very much appreciated. Have a great day!
Hello! I unstalled your app but I can still see the Selleasy widget appear on my theme... is there a way to remove that?
Thanks
We did some checks and it looks like our widget does not appear. To ensure everything is 100% alright, we have also reached out to you on email asking for the product page link where you see the issue. Also, we would like to understand if there is something we can do to help you keep the app.
Please let us know, we’ll be happy to assist!
We just started to use the App and for now services and usability is super! We are excited to see how it will perform.
Thank you for your kind review!
application is not working properly. If we add 2 induvidial products without add on button, discount doesnot show up
Hi, thank you for raising the issue. We will reach out to you on email and help resolve this. Sometimes discount might not work due to another app conflict or theme specific conflicts. Looking forward to connect and resolve this.
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We tried emailing you multiple times, but unfortunately we couldn't connect back with you. As mentioned on the email, the problem has a solution. Hope we get a chance to serve you again sometime!
This is my first day to use it, everything looks good so far. The support team is great and patient enough. I can't wait to explore more surprise.
Thank you! We're really grateful and appreciate you taking the time to share your feedback with us.
This people are a joke.
1) They don't tell you that you need to sign up to their free trial in order to use their free tier.
2) YOU will be automatically charged after 50 sales from all sales channels, including google, even none of your customers purchase anything from the upsell prompt.
This company is a joke.
It's unfortunate to see that we received this 1 star review because you did not like our pricing model. It's sad that your did not even try the app, as you did not want to accept the app's tiered pricing in the first place.
1) Our tiered pricing is similar to many other apps on Shopify, the app does not abruptly stop working once you hit the tier, instead based on the usage the tier charges are applied. This is conveyed in the first step after our app installation and hence we don't hide anything.
2) We do transparently communicate that we consider order count across all channels (mentioned in app listing, and during app subscription). We have also displayed the explanation before the subscription step. To clarify again, our app running costs are proportional to the order volume, as we also have post purchase upsells, order status page upsells and also by default upsell apps have to listen to all orders for functionality.
Finally, we do not accept we are a joke. We are a serious and a responsible company. We serve 30,000+ Shopify stores across all our apps and put our heart and soul to make sure we run reliably and provide the best service. Our team works day and night in shifts for the ensuring the best service to Shopify merchants.
But we do understand you do not like our pricing model, and we totally respect your preference. However, our pricing model works for us and all our existing customers and obviously we cannot change it to suit everyone.
We think in the heat of the moment, you got frustrated and you left us this review. We can understand your situation. We still hope at some point of time in your e-com journey, we might serve with one of our apps to your satisfaction. If you ever realized that our pricing model is not uncommon or unfair, please do revisit this review. Still we think an app does not deserve the worst rating because of their pricing model (which is also a common one).
Still, thank you for trying our app and letting us know your thoughts.
Regards,
Abishek
Cofounder, Selleasy.