整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年8月17日

Veena was very helpful and kind! She helped get my pop up set up in my store and made it super easy for me to use this app!

Ravissant
美国
大约2个月 人在使用应用
Logbase已回复 2023年8月20日

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

2023年10月22日

All went well....fantastic experience with service

Cricketer Pro
瑞士
3个月 人在使用应用
Logbase已回复 2023年10月23日

Thank you so much for your fantastic 5-star review!

2023年9月1日

This app is very intuitive and easy to set up. I'm not a web developer, so for styling changes I set up a zoom call and Sudhan was super helpful (and quick!) in making all the changes I requested so the upsell options looked exactly like I wanted them to and matched our website theme perfectly. Sudhan was great! Highly recommend this app if you want to increase your AOV.

Utu
美国
9天 人在使用应用
Logbase已回复 2023年9月4日

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

2023年8月8日

Thank you Dhinakar for your help.
I needed a little guidance and he was super kind and was able to help me with everything :)

Dream Candle D
澳大利亚
2个月 人在使用应用
Logbase已回复 2023年8月9日

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share ...

2023年5月20日

Excellent app and even better support. We were having issues setting up the widgets correctly in our store and the support was really helpful in fixing them for us over a quick zoom call

Aroma Farmacy
巴基斯坦
3个月 人在使用应用
Logbase已回复 2023年5月20日

Thank you! We're really grateful and appreciate you for taking the time to share your valuable feedback with us.

2023年8月24日

I changed my theme and contacted them to fix the widget since it's not working anymore, the support agent is not paying attention, sent him/her a ton of screenshot and explanation and him/her asked me to explain my problem "in details". took the time to write down a new explanation in word document and when i returned to the chat, the session was closed with that agent!

CF365
德国
6个月 人在使用应用
Logbase已回复 2023年8月26日

Apologies for the inconvenience you faced after changing your theme. We're sorry for the support lapse and the chat ending prematurely. This was due to a high chat load at that time. We did check your store now, and we think the root cause of the issue might be the app not being enabled in the Theme's App embed. We have reached out to you by email with more information. Hope we are able to connect with you soon.

2023年9月24日

I gave them access to my store to fix some small things (like the color of the button), but they broke my store. It's not responsive anymore!

Purekatzenliebe.de
德国
3个月 人在使用应用
Logbase已回复 2023年9月25日

First apologies for any inconvenience we may have caused. Unfortunately we are unable to check the root cause now as you had uninstalled the app, and from your email we realize that you don't want us to contact you back.

It's really sad that we are unable to resolve this, but please do let us know in case you change you mind - our team will be glad to setup the app to perfectly suit your store.

Abishek
Cofounder, Selleasy.

编辑时间:2023年6月9日

Great customer service. Janani, the customer service go extra effort in trying to solve our problem. While most customer service hear you, Janani listen to your problem. Highly recommended this apps.

the-moments.co
马来西亚
3个月 人在使用应用
Logbase已回复 2023年6月9日

We appreciate you taking the time to leave us a 5-star review. It means a lot to our whole team.

2023年11月20日

Dhinakar did a very good job, setting up our app.
Very helpfull and friendly. Now I hope app will be just as good and usefull.

Until now - great customer service :)

Dinluksus.dk
丹麦
大约2小时 人在使用应用
Logbase已回复 2023年11月27日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

2024年1月5日

I just downloaded this app as part of my re-brand launch and scheduled a setup meeting immediately. I spoke with Kavishan and he was super helpful. He explained things quite simply and even offered a couple of suggestions to help increase conversion. The app is quite simple to use - I enjoy it already.

So far, it's been an extraordinary experience! Thank you Kavishan and team.

Elisa J. Media
加拿大
Logbase已回复 2024年1月8日

Thank you very much for taking the time to share your feedback with us. We are happy to hear about your positive experience with our service.