Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

评论 (1,859)

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年3月4日

Very responsive customer service and easy to use and customize

Rework Gear
美国
4个月 人在使用应用
Logbase已回复 2024年3月5日

Thank you so much for the 5-star review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

编辑时间:2023年2月17日

Update: Original review still applies, make sure you know what the rules are for freemium plan. They did reverse the charges for me and updated the description so it's more clear. App still is great as it always has been and now I'm aware of when I will be charged.

Know what you are getting into. Pricing for this app takes into account all sales made via Shopify. That's not just on your online store but if you take orders via markets or events as well. The app itself is useful, well designed, and works well but the lack of clarity on pricing wasn't acceptable. For our needs this was not worth the money. Free version would have remained useful as we do most of our business at markets.

Turn Em Red Seasonings
美国
4个月 人在使用应用
Logbase已回复 2023年2月14日

We understand that there was confusion with the description of the charges, so we have updated our plan section now to make it more clear about the charges. Please note, we have processed the complete refund as well and reached out to you via email.

This is certainly not the kind of service we want you to experience but very unfortunately things have turned out this way. We count all channels for orders because every single order no matter from which channel, hit our app server. And we have widgets running on the order status page that can apply to all channels.

We are sorry to hear that you had a negative experience and we would like to do everything we can to make it right. At Logbase, we take all feedback seriously and we value your opinion as your satisfaction is our top priority.

2022年4月22日

very nice app, team is wonderful to help and the app is super user friendly. i recommand to every shopify store owners

Sharkcootery
加拿大
4个月 人在使用应用
Logbase已回复 2022年4月22日

Thank you for the wonderful review! 😊🙏

2023年6月12日

I appreciate the app's user-friendly interface and the effectiveness of its upsell features. I had a great experience with the customer service. Kavishan provided prompt assistance and helped me solve a styling request in a few minutes. Excellent support! Highly recommended.

Merry Bath
美国
4个月 人在使用应用
Logbase已回复 2023年6月12日

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. We strive to provide excellent service to all our customers, and your kind words motivate us to keep up the good work. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!"

2023年11月22日

Rahul and Sidharth has helped us in App setup.!!Highly recommend

CakeBee
印度
3个月 人在使用应用
Logbase已回复 2023年11月27日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

2024年1月15日

Dhinakar was super helpful and provided excellent assistance. Highly satisfied with the support received!

Swirly
丹麦
3个月 人在使用应用
Logbase已回复 2024年1月16日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

2024年11月4日

great app and great customer service

For Your Little One
英国
大约3小时 人在使用应用
Logbase已回复 2024年12月10日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2023年4月28日

Works great and they have great customer service! Fair price and lots of customization available and you can schedule meetings with them for help or use the live chat.

JLab
美国
3个月 人在使用应用
Logbase已回复 2023年5月5日

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

编辑时间:2024年3月20日

Jeannee was excellent and well knowledgeable to assist with the setup of the app. I recommend her for all installs for this app. Well knowledge in working of app.

Gold Banner Beauty Products
美国
3个月 人在使用应用
Logbase已回复 2023年12月14日

Thank you for investing your time in providing us with your feedback. We deeply value your positive words and are thrilled to know that you had a great experience with us.

2022年12月3日

The support is outstanding, write back within minutes and help you with everything to set this up. can recommend it

Dein Edelweiss
奥地利
3个月 人在使用应用
Logbase已回复 2022年12月3日

Thank you for the wonderful review! 🙏😊