Upsell & Cross Sell — Selleasy

Upsell & Cross Sell — Selleasy

評價 (1,977)

整體評分
4.9
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年9月26日

The Application works very well and the team at Logbase is incredibly helpful. A big thank you to Sudhan for the support!

TEA ONE SUPPLY
摩洛哥
使用應用程式 1天
Logbase 已回覆 2024年10月8日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年8月6日

Great help from Janari and Trissha. Solved my problems well! Thanks!

OLUV Jewelry
香港特別行政區
使用應用程式 21天
Logbase 已回覆 2024年8月7日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年7月26日

Have only recently installed the app but had to write a review because i am already very impressed. Easy to use and the support has been excellent!

Claro Jewels
英國
使用應用程式 大約22小時
Logbase 已回覆 2024年8月1日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年7月9日

Beware that this app doesn't work for Iphone. Specifically, if you have different offers the first upsell pop up doesn't show up. The customer service doesn't care about your problem.. they said they were going to share this problem with their technician but nothing has been done and I haven't received a single e-mail from them.
The zoom call was completely a waste of time, the staff didn't know what to do.

BPG Radiocomunicazioni Srl
義大利
使用應用程式 5天
Logbase 已回覆 2024年7月10日

We would like to clarify that we have already fixed the iPhone issue, and an email notification was sent on July 9. We have now sent you another email as well. We kindly request that you check your spam folders. The email has been sent from connect@logbase.io. We hope we can resolve this confusion, as the issue has been fixed and notified. Please feel free to reach out if you have any further queries.

2024年7月11日

Mani helped me so quickly and solved every issues. Great customer service.

Urban NoMad
法國
使用應用程式 大約1個月
Logbase 已回覆 2024年7月17日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年9月17日

Lost sales by using this app. The popups freeze on customers leaving them stuck at checkout. They fixed it on one of the offers, but it kept happening and I no longer trust it.

Skin & Bare It | Esthetician and Acne Specialist
美國
使用應用程式 7天
Logbase 已回覆 2024年9月19日

We regret any inconvenience caused. Previously, we identified that the issue was caused by custom field validation on your store's cart page. While our cart add-on pop-up triggers the validation after clicking "Continue," it caused the checkout flow to be stuck. The fix we applied was for all offers in the store and was tested on multiple devices. If the problem persists, we kindly request you to reinstall the app and contact us with the app in a disabled state for further investigation. Changes to the theme or products may have impacted the previous fix.

We have also sent you a detailed email. We hope to get a chance to resolve this sooner.

2024年10月14日

Resposta muito rapida.

Alto Giro
巴西
使用應用程式 3個月
2024年8月12日

Thank you Sankari for your help

My Store
英國
使用應用程式 大約1個月
Logbase 已回覆 2024年8月20日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

2024年10月4日

Annie Was great helped me out the entire time thanks for 5 star service

mouthfullofroses
美國
使用應用程式 大約13小時
Logbase 已回覆 2024年10月6日

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

2024年8月29日

Excellent customer service. They help resolve issues very quickly

Print Pro Solutions
美國
使用應用程式 5天
Logbase 已回覆 2024年9月9日

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.