評價 (1,723)

整體評分
4.9
各級評分數量
  • 98% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2024年2月9日

Updated: The app keeps saying it is typical, however, I've tested this in a few ways and it still stalls. Even after click the x it just stays on that screen. After deleting the app, my sales came back, if you are wondering why you are not getting any sales after installing. I would test by deleting the app to see if it was the app.

the app was great to use before but you need to go through the process like your customers. I have been trying to get the issue fixed whenthe customer x out of the option but it just spins. It ruins the experience and people are leaving the website. I tested another pop up and it would take about 3-5 just to close. Sadly, I will be deleting the app.

Designs By Wildside
美國
使用應用程式 接近2年
Logbase 已回覆 2022年11月4日

Updated: Since we have received no response to our previous email, we have reached out to you again. We are more than happy to connect with you anytime to address this matter.

Upon reviewing our chat and email exchanges, it appears there are some misunderstandings. Typically, our upsell pop-up requires 2-3 seconds to redirect to the checkout. However, if there are other third-party apps in the cart, this may contribute to a delay in reaching the checkout page. This is due to the necessity for multiple third-party apps to interact, add the selected product to the cart, and then safely redirect to checkout.

We understand your concern regarding the potential impact on your customers' experience. It's important to note that our app is not the sole cause of checkout delays. We hope for your understanding that attributing the blame solely to our app is not fair, considering this scenario is common in most Shopify stores.

Additionally, we have sent you an email containing a screen recording demonstrating the performance of our cart upsell pop-up without any other third-party apps in the cart. We are also available to connect with you at your convenience to address and resolve this matter promptly.

2022年1月8日

I really wanted to keep this app but only since I installed this app my store started to move EXTREMELY slow. My theme editor could not load and the app's dashboard also does not load.

Let's Get Customized
千里達及托巴哥
使用應用程式 13天
Logbase 已回覆 2022年1月9日

I have reached out to you on email to get this sorted. In general an app cannot slow down the Shopify theme editor, so it could possibly be slowness with the Shopify admin at that time. Also our apps are designed in a way to load in parallel with your online store and not affect performance. However, let's connect and check this to resolve or rule out any issues with our app.

2023年10月7日

SBRELAX
義大利
使用應用程式 4天
Logbase 已回覆 2023年10月9日

We kindly request you to let us know how we can improve your experience with us. We happened to check your storefront, and we suspect that our app has not been enabled in the Theme's App embed. We have also reached out to you by email with potential mandatory checks. Hope we can quickly resolve this for you.