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I did the setup, selected upsell option, but in the test trial it does not seem to work! What am I doing wrong? I went on your chat option, initiated the chat and waited with no response!
Dear myshandur,
Sorry to hear that!
Our tech fixed your problem and I contacted you via fresh chat. Please go to your site and check the update.
Thanks a lot!
Email: win@autoketing.com
Autoketing team
Regards!
This product does not work. I and a Shopify GURU tried without any success. Email response is poor, need to speak to a human being. Phone support would help
Thanks for your feedback. Sorry for the delay in response. We have a different timezone. We replied to your email to support. Please check it.
We don't have phone support.
Please sympathize for us.
Kind regards
I have a problem but cant get any help.
it chages things in the code on my product page
can i get help please.
Dear motifitness.nl,
We very sorry, our support is contacting to you via email, could you please explain your issue detail. Our support team is online now, please go to app and chat with us or send us a ticket via email win@autoketing.com
Autoketing team!
We have lost the whole day of sales because of this app. It was refreshing the cart page every second and the customers couldn't buy! After uninstalling, the problem has been solved immediately
Thanks for your feedback. We are very sorry for the error. If you reinstall our app, we can support you to check the issue.
Please contact us if you have any questions
Kind regards
I Have installed this app, my store pricing goes wrong as now need support. i need to remove all the cods installed by this app to go live again.
Dear MUSCAT BEST BUY,
We very sorry to hear that, our support is contacting to you to resolve issue.
Thank you!