Anmeldelser (1.066)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
15. september 2021

sometimes all your funnels may disappear but don't worry, they'll reappear. :) just log back in. chat support suer helpful in the middle of the night while working on my store. :)

Waggitude
USA
Næsten 2 år bruger appen
UFE - Upsell Funnel Engine svarede 15. september 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate

25. november 2020

This app works quite well and is pretty all-encompassing for various offers. The customer service on the live chat is very quick to answer and very helpful.

thecozyhomecollection
USA
Mere end et år bruger appen
18. maj 2021

I started using this app yesterday and I like it! Great support. They helped me to solve a problem very fast I'll upgrade my plan soon :)

myAGG
Italien
Mere end et år bruger appen
UFE - Upsell Funnel Engine svarede 8. juni 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

1. oktober 2020

The app is not perfect but the customer service is. Thanks to Sarah for helping and responding quickly to how I can set up my first upsell funnel.

Beauty Closet SG
Singapore
Mere end et år bruger appen
19. februar 2020

I am using this app which is very good.
I also get along well with the support service.
Thank you.

Olena Green
Italien
Mere end et år bruger appen
8. august 2021

There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!

The Trainer's Pouch
Australien
Mere end et år bruger appen
UFE - Upsell Funnel Engine svarede 8. august 2021

Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support.

If you stumble across any more issues please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sreeshankar, Customer Support Advocate.

15. oktober 2021

There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.

WeBarre Pte Ltd
Singapore
Cirka et år bruger appen
UFE - Upsell Funnel Engine svarede 15. oktober 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

Redigeret 5. august 2020

very responsive customer service, working hard to fix some issues encountered, looking forward to making full use of the app, it's very easy to use and it fits our needs.

Purple Ants Chocolatier l Freshly Made Craft Chocolates
Filippinerne
Cirka et år bruger appen
Redigeret 1. november 2021

Good experience so far! It works just as I need, lots of flexibility and support fixed recent issues I had quickly. It has a lot to offer and I feel I can maximize it even more as time goes on. Nice to have a free structure out of the gate though.

Belly and Bag
USA
9 måneder bruger appen
20. oktober 2021

Works as discribed and has very quick and responsive customer service.1 star dropped due to lack of customisation and complexity of placement of widget

Tech Turtle Electronics
Storbritannien
8 måneder bruger appen
UFE - Upsell Funnel Engine svarede 2. november 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate