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I only downloaded this app last night but so far it seems way better than any of the other bundle / upsell ones I've tried and less buggy... And I've tried a lot! The customer service is AMAZING. The widget does need some tweaks with help from their support team. Some tutorials would definitely be helpful. I also can't see its full functionality without putting it live on my store (the preview is a bit slow) which is a little annoying, but I might be doing something wrong. I would like to see more case studies on various offer types and how they can work down the funnel, depending on what's in the customer basket. In fact I don't really know what is possible with this app as there's not much information available so it's a bit of trial and error. But overall I'm really impressed and am going to keep going with it and testing it until I've got my head around it.
Great app, very useful to have and easy to use for the most part. Had one slight issue due to the design of my website and it's functionality when add to cart, but Sarah from customer support was very helpful and helped me with a workaround to my issue. Would definitely recommend.
This app is a great, it's extremely easy to set up, heaps of options and works extremely well- it's a gold mine and the support is patient and quick- special thanks to Sarah.
I find this App super easy to use and the support team are fantastic. On hand to help super quickly and go above and beyond to help you learn to get the best from the app. Thankyou
We appreciate you taking the time to write a review for us. Your feedback encourages us to provide better service to all customers.
Thanks again for your kind words.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support team
Estoy muy contento con la aplicación. Funciona perfecto, muy intuititiva, con alto nivel de personalización. Con posibilidad real de hacer funnels muy potentes, incluso en su versión gratuita. Definitivamente quiero seguir usándola en forma permanente.
Great support, happy with the way they help me when there is something that has to be changed in codes or other editing tasks.
Very easy to install and seems to have lots of features that other apps offer for a lot more. Customer support helped us configure the first funnel, very quickly.
I highly recommend this app and the quick customer support provided. Athira just helped us setup multiple discount codes during checkout for our store.
Great job. Thanks for your help.
Thank you so much for sharing the feedback 😊 Appreciate that and I will be always in one chat away for help :)
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Nikitha, Customer Support Advocate
It's a very good little app. Great for bundles and up-sells. The team helped me properly integrate it into my pages theme.
Thank you so much. Your words really made my day.
Feel free to contact us in case you need further assistance.
Please contact us at support@helixo.co or via our in-app chat. We are always here to help you.
- Sreeshankar, Customer Support Advocate.
This is functionality we've been missing in Shopify. Had some issues getting it to work on iPhone XS. After contacting support they resolved the issue immediately. Nice work!
Nikitha from customer service is hands down one of the best resources that a person could ask for. Give her a raise UFE! I manage millions in eCommerce stores and she was not only available and responsive but provided TONS of value worth of tips and tricks to help conversions. This is definitely a great app and seems to be only getting better. Thank you!
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Nikitha, Customer Support Advocate.